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Rod L

Excellent

5.0 of 5 bubblesReviewed 28 Jul 2020
We stay at a variety of hotel types. I highly recommend this hotel for inexpensive yet very nice and clean. Comfortable bed. Great location near the airport and excellent walking sidewalks to many businesses. The new underpass walking paths makes it easy to go under the interstate to other businesses.
Date of stay: July 2020
Trip type: Travelled as a couple
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Reviewed 15 July 2020

my father came to stay from Illinois, once we got there the door was unlock (and by unlocked i mean the door would not lock and and you could easily push it open and we haven't used a key card since).

i brought my dog there (a German Shepard who is very friendly) they told me i could not have him there and that i had to leave him the car in 100 degree heat, i told then that it was way to hot for me to leave him the car for that long and that i was only visiting my father. after i explained this to him the most professional manor i could he refused to listen and continued to interrupt me, then this guy got out of his car and said he was the GM (General Manager) although i didn't get his name, he sided with the front desk man and told me i had 2 choices leave my dog in the hot car or leave, once i told him that it was way to hot for me leave him in the car even with the windows rolled down he told me i could just leave and would not let me explain, he said that i was arguing and being rude and would not let me talk. so overall as far as customer service goes it was terrible.

after that we were playing games in the hotel room, a few days in (and we spent very little time in the room itself as we were out doing stuff) the maid (if they evan had one) had not been there the room was a total mess (and i get that we could clean up after ourselves but there is only some much we can do when those tiny trash cans fill up). later that night we went to use the microwave and found a moldy microwave dinner still the microwave and then a forgotten pizza in the fridge.... that is revolting,,,,

the reason we booked this hotel was because last time we were there, it WAS good customer service and nice managers and the fact there was a good pool... this time? the managers were rude the rooms were a mess and unsafe and the pool was filled with rocks.....

overall i WOULD NOT recommend this hotel at all... the staff is incredible rude and it ruins the whole experience... the rooms are a mess and the doors dont lock....
i was not only unsatisfied but pissed at the way they treated me, my dog and my family.

Room tip: dont... i recommend the Grand Vista... better rooms... better pool... and WAY nicer and better service
Date of stay: July 2020
    • Value
    • Rooms
    • Service
Thank R9247DCandyg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services, Guest Services / Front Office at Baymont by Wyndham Grand Junction, responded to this reviewResponded 22 July 2020

Dear Andy,
All feedback is welcome and appreciated, and yours is no exception. While it was a pleasure to welcome you back to our hotel, we deeply regret that you did enjoy your experience. Your concerns have been addressed, and we are ensuring that we're keeping our best foot forward at all times, as our guests deserve nothing less than our very best. This is not the lasting impression we want to leave you with, and as you know, we are capable of much better. We hope you'll give us another chance the next time you're in Grand Junction.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2020 via mobile

Great room with a nice view of the sunset over the grand Mesa!!! Owners are very nice and welcoming. Stayed here for one night on our way to Moab. Good restaurants nearby and close to the highway. Perfect!

Date of stay: June 2020
Trip type: Travelled with family
Thank bryceo777
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 June 2020

i would like to leave a 5* review for Tom and Americas Best Value Inn in Grand Junction.
i got a good price and had a nice stay in this quiet hotel on my way cross-country. thank you to Tom and his staff.
-AM, room 223

Date of stay: June 2020
    • Value
    • Location
    • Service
Thank kennysK1673VO
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 May 2020

Enjoyed my stay here! Really appreciated the dog friendly policy and comfortable room with microwave and fridge that made it easy to bring our take out meals. The staff was extremely friendly and kind, making sure we had everything we needed.

Date of stay: May 2020
Trip type: Travelled with family
Thank chelseaa975
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 March 2020

The room was clean and nicely decorated, bed was comfortable, the free breakfast was a great perk, the service was exceptional, and the price of $35 was an extreme bargain! I would be happy to stay there again anytime I am in Grand Junction!

Room tip: 2nd floor has no elevator so if you have lots of bags, get a ground floor room
Date of stay: March 2020
    • Value
    • Rooms
    • Service
Thank TravelsinWest
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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