Booked this property because it is listed as "Suites" and was at least 2 stars, but these are more like dorm rooms. Their own website states "well equiped suites", they are NOT well equipped whatsoever. Not even a notepad and pen anywhere. When a room is listed as having a "kitchen" I expect that it'll be an ACTUAL kitchen, stocked with utensils/dishware. It was not. Luckily the front desk loaned some to me, but told me normally you have to PAY for utensils at these properties! What?! That was NOT mentioned anywhere on Expedia OR Woodspring's website! Like I mentioned, if these are supposedly "well equipped" I expect there to be utensils/dishware in each kitchen. Not have to PAY for it, and not have to "loan" it from the front desk. Btw, the dishware/utensils I got loaned to me were a mish mosh of random things, some old as dirt.
The front desk people are nice and helpful, I feel bad that there's so much negative to say about this property when the front desk people were so nice.
The rest of the people staying at this property are sketchy. Because it's such a cheap extended stay there is a WHOLE myriad of weirdness that stays here. Like a seedy motel.
I didn't feel very safe as a solo female traveler. Expedia lists this as near the shopping district and near golf clubs, so it sounds like it'd be way nicer than it is. It's CLEAN, I'll give it that. But they don't have daily housekeeping. You don't get any shampoo/conditioner.
The pillows are beyond atrocious. I had to ask for 2 additional pillows and the ones they gave me were flat as a board.
The air conditioning units are noisy and come on and off all night, waking you up at times.
And worst of all, someone on my floor was clearly smoking in their room because the entire hall wreaked of it, so bad that sometimes I could smell it clear as day in my room.
Also, there's no carpet anywhere, so expect noises from anything to be amplified. Noisy people are even noisier due to zero noise cancelling anywhere.
I wish I would've paid a little more for a TRUE hotel, not this seedy motel.
If you are in an absolute pinch and just need somewhere to sleep cheaply for 1-2 nights, it might be ok for you. Otherwise pay a little more and stay at a real hotel like the Hilton right next door.