I'm not one to give out one-star reviews but this place was so bad it was almost good.
First impression, no lobby. Just a hole in the wall check-in room in a windowless hallway.
Then we get to the room and it is all hard surfaces (no carpet) and bad lighting. No lamps, just harsh white spotlights on wall switches with no dimmers.
The "kitchen" had no dishes or utensils. Not even a coffee maker.
The bathroom had prison-grade toilet paper and no toilet seat cover. Not even a tissue dispenser was provided.
The beds are tiny and the T.V. was the smallest flat screen I have ever seen. They also make you pay for internet access.
I have lived in vans before so I'm no snob. This place makes Motel 6 look like luxury.

Bed was uncomfortable and small, bathroom was weird and didn't have any space to put toiletries. We didn't use the kitchen at all, mostly because the room was so barebones that we don't want to be there.

I spent a year at this wonderful hotel. Excellent cleaning, friendly staff, very clean. If I had a complaint it was handled quickly, efficiently, and the staff always said hello and had smiles with every interaction.
I will stay here again anytime I am in the area and am encouraged to try this chain wherever I am.
Thank you to the great staff.