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Valerie M
Seattle, Washington

Felt like a bare dorm room

1.0 of 5 bubblesReviewed 26 Sept 2017via mobile
Bed was uncomfortable and small, bathroom was weird and didn't have any space to put toiletries. We didn't use the kitchen at all, mostly because the room was so barebones that we don't want to be there.
Date of stay: September 2017
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sjames280, Manager at WoodSpring Suites Grand Junction, responded to this review
Responded 3 Oct 2017
Thank you for your feedback. We apologize that you were not satisfied with the room. We are a limited service, value oriented hotel, designed for the extended stay guest. Thank you for giving us a try and hope to see you again in the future should the need arise.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (114)
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30 - 35 of 114 reviews
Reviewed 1 September 2017

I spent a year at this wonderful hotel. Excellent cleaning, friendly staff, very clean. If I had a complaint it was handled quickly, efficiently, and the staff always said hello and had smiles with every interaction.
I will stay here again anytime I am in the area and am encouraged to try this chain wherever I am.
Thank you to the great staff.

Room tip: I prefer first floor rooms and had very little noise.
Date of stay: September 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Carl A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sjames280, Manager at WoodSpring Suites Grand Junction, responded to this reviewResponded 5 September 2017

Thank you for your review! We appreciate your feedback and are glad to know that you enjoyed your stay with us. We are happy to hear that the staff was able to handle any request and that you found our facility clean. Thank you for your business and we look forward to seeing you again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2017

Comfortable and clean, with ample space in the room and bright white linens. After staying in several hotels on a road trip south, this one seemed to stand out as having been intelligently designed such the the room was cleanable, functional, and comfy.

Why aren't all hotel rooms this great?

Room tip: You can ask to be near the laundry room, but you may hear someone drying their sneakers all night long....KerKlunk, KerKlunk....
Date of stay: July 2017
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank 472alicej
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sjames280, Manager at WoodSpring Suites Grand Junction, responded to this reviewResponded 24 July 2017

Thank you for your feedback! We are glad that you enjoyed your stay with us in Grand Junction. We are happy to hear that you found the property to be clean, functional, and comfy. Our priority is clean rooms with great service and I am glad that we were able to deliver. Thanks for staying with Woodspring Suites - Grand Junction. We hope to see you again during future travels.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2017

Woodspring Suites delivers what it advertises; a clean comfortable room at a good price. A number of the guests appear to be here for appointments/treatments at the Community hospital, which is nearby. I like having no carpet; it makes it easier to keep clean. The hotel is very clean. The refrigerator is full size, the microwave is large and pretty new. We bought a bag of ice and put it in the freezer, no need for an ice machine. There are at least 8 washers and 8 dryers in the guest laundry; they take coins or credit cards.... easy! Coffee pots and cooking/dining equipment is available at the office. When we needed to switch out towels, I just asked one of the folks cleaning a room... did not wait for "office hours." We asked for the 4th (top) floor to minimize noise, but that appears to have been unnecesssary. Overall, we are pleased. It delivers what we need at a very fair price

Room tip: We asked for top (4th) floor for quietness, but hotel is pretty quiet overall.
Date of stay: July 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank 390sh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sjames280, Manager at WoodSpring Suites Grand Junction, responded to this reviewResponded 24 July 2017

Thank you for your feedback. We are glad that you enjoyed your stay at Woodspring Suites Grand Junction! We happy to hear you found the property clean and quiet. Our top priority is clean rooms and great service. We hope to see you in the future when your travels bring you back to the Grand Junction area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2017

Spent several quiet nights here . . . finally, a place where the guests respect each other's quiet enjoyment. It's obvious the management takes seriously the noise and ensures people can get a good night's sleep. What, after all, is more important than that?

Date of stay: June 2017
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank stanwheel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sjames280, Manager at WoodSpring Suites Grand Junction, responded to this reviewResponded 30 June 2017

Thank you for your recent review. We are glad you enjoyed your stay in Grand Junction! Our number one goal is providing excellent customer service with a clean, safe, and friendly environment. We hope to see you again on your next visit to the area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2017 via mobile

Don't stay here. I got eaten alive by bed bugs over 75 bites and they infested my clothes, travel bag and car. The staff took no accountability and neither did Hotels.com
This was a horrific experience! Don't stay there it is not as it may appear on the surface a clean and safe facility... avoid at all costs!

Date of stay: June 2017
Trip type: Travelled solo
2  Thank DonHolbrook
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sjames280, Manager at WoodSpring Suites Grand Junction, responded to this reviewResponded 23 June 2017

Thank you for your review. We apologize that you had a less than desirable experience while staying with us. We partnered with our pest control company and they cleared the room in question with no pest activity. While your pictures indicate a reaction of some type, we can assure you that it was not bed bugs based on the review of the room by our pest control company. We pride ourselves with clean and safe rooms, and work hard to deliver that to all guests each and every day. Thank you for sharing your feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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