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Alice J
Pacific Coast, USA

Somebody knows how to design and run a hotel: WoodSprings Suites

5.0 of 5 bubblesReviewed 22 Jul 2017
Comfortable and clean, with ample space in the room and bright white linens. After staying in several hotels on a road trip south, this one seemed to stand out as having been intelligently designed such the the room was cleanable, functional, and comfy.

Why aren't all hotel rooms this great?
Date of stay: July 2017
Room Tip: You can ask to be near the laundry room, but you may hear someone drying their sneakers all night...
Trip type: Travelled with family
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sjames280, Manager at WoodSpring Suites Grand Junction, responded to this review
Responded 23 Jul 2017
Thank you for your feedback! We are glad that you enjoyed your stay with us in Grand Junction. We are happy to hear that you found the property to be clean, functional, and comfy. Our priority is clean rooms with great service and I am glad that we were able to deliver. Thanks for staying with Woodspring Suites - Grand Junction. We hope to see you again during future travels.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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    Reviews (114)
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    32 - 37 of 114 reviews
    Reviewed 21 July 2017

    Woodspring Suites delivers what it advertises; a clean comfortable room at a good price. A number of the guests appear to be here for appointments/treatments at the Community hospital, which is nearby. I like having no carpet; it makes it easier to keep clean. The hotel is very clean. The refrigerator is full size, the microwave is large and pretty new. We bought a bag of ice and put it in the freezer, no need for an ice machine. There are at least 8 washers and 8 dryers in the guest laundry; they take coins or credit cards.... easy! Coffee pots and cooking/dining equipment is available at the office. When we needed to switch out towels, I just asked one of the folks cleaning a room... did not wait for "office hours." We asked for the 4th (top) floor to minimize noise, but that appears to have been unnecesssary. Overall, we are pleased. It delivers what we need at a very fair price

    Room tip: We asked for top (4th) floor for quietness, but hotel is pretty quiet overall.
    Date of stay: July 2017
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    Thank 390sh
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    sjames280, Manager at WoodSpring Suites Grand Junction, responded to this reviewResponded 24 July 2017

    Thank you for your feedback. We are glad that you enjoyed your stay at Woodspring Suites Grand Junction! We happy to hear you found the property clean and quiet. Our top priority is clean rooms and great service. We hope to see you in the future when your travels bring you back to the Grand Junction area.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 28 June 2017

    Spent several quiet nights here . . . finally, a place where the guests respect each other's quiet enjoyment. It's obvious the management takes seriously the noise and ensures people can get a good night's sleep. What, after all, is more important than that?

    Date of stay: June 2017
    • Trip type: Travelled with family
      • Value
      • Rooms
      • Service
    Thank stanwheel
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    sjames280, Manager at WoodSpring Suites Grand Junction, responded to this reviewResponded 30 June 2017

    Thank you for your recent review. We are glad you enjoyed your stay in Grand Junction! Our number one goal is providing excellent customer service with a clean, safe, and friendly environment. We hope to see you again on your next visit to the area.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 14 June 2017 via mobile

    Don't stay here. I got eaten alive by bed bugs over 75 bites and they infested my clothes, travel bag and car. The staff took no accountability and neither did Hotels.com
    This was a horrific experience! Don't stay there it is not as it may appear on the surface a clean and safe facility... avoid at all costs!

    Date of stay: June 2017
    Trip type: Travelled solo
    2  Thank DonHolbrook
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    sjames280, Manager at WoodSpring Suites Grand Junction, responded to this reviewResponded 23 June 2017

    Thank you for your review. We apologize that you had a less than desirable experience while staying with us. We partnered with our pest control company and they cleared the room in question with no pest activity. While your pictures indicate a reaction of some type, we can assure you that it was not bed bugs based on the review of the room by our pest control company. We pride ourselves with clean and safe rooms, and work hard to deliver that to all guests each and every day. Thank you for sharing your feedback.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 14 June 2017 via mobile

    Woodsprings is clean, reasonably priced, & safe. There are long-term guests that stay here. Read the rules (photos attached) special attention to the office hours, if you need something from the staff (towels, toilet paper, etc) you'll have to go the office when they're open. Also note, there is no turn down service.
    We would defanitly stay here again, and recommend to someone else to stay.

    Date of stay: June 2017
    Trip type: Travelled with family
    1  Thank amandalU9580MZ
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Management response:Responded 16 June 2017

    Thank you for your feedback. We are glad that you enjoyed your stay at our Woodspring Suites in Grand Junction. We are happy to hear that you would definitely use us again and you found our facility clean. You are correct that we have limited office hours, but feel they are adequate to service our guests in a timely manner. Thanks for taking time to out of your schedule to let us know about your stay and give us the opportunity to improve our service. Looking forward to seeing you again on a future trip.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 10 June 2017 via mobile

    The building looks something very appealing but don't judge it by the cover. It is not your standard room. There is absolutely no carpet in this building making you hear your echo in each corner. It reminded me when I was 25 and living in a dormitory or employee housing for Smith's grocery store. Moreover there is no lobby.

    There is a large fridge in the room, small 27" tv and a saggy double bed. The room appeared to be clean but when looked closely in the corners, there was dirt everywhere.

    We checked in late and went to a movie theater. After we came back, we walked out of the elevator on our floor and someone started following us in the hallway. As we entered the room my wife looked through the peephole and saw a man that turned around in front of our door. Very unsettling.

    We did not feel very safe so we requested a cancellation and left. The front desk guy was very nice at the check-in and when we were leaving. He is probably why I am leaving 2 points for this place. Other than that, I would not recommend a stay here.

    Date of stay: June 2017
    Trip type: Travelled as a couple
    1  Thank Juraj M
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Management response:Responded 13 June 2017

    Thank you for your feedback. We are sorry that you were unhappy with the accommodations. We will review the housekeeping notes with our staff to ensure they are following our processes and eliminating dirt in the corners. We apologize that you did not feel safe which lead to an early check out. It is great to know that the staff was very professional and attentive to your situation. While feedback like this is tough to hear, it allows us the opportunity to improve the product and service we offer. You are correct that we do not have carpeting in the rooms, we chose a more modern plank flooring, sorry for the inconvenience this caused during your brief stay. We appreciate your feedback and do hope that you will give our brand another try in the future. Thanks for letting us know.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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