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epsharon
Muskego, Wisconsin

Good for a night.

4.0 of 5 bubblesReviewed 31 Mar 2024via mobile
We stayed for one night traveling between Moab and Denver. While bfast isn’t free for everyone, everything else was pretty solid. Room decor is dated but bed, pillows and towels were good quality and comfortable. Pool area was good with a big pool and smallish hot tub. Seems like they run out of pool towels later in the day so you have to ask for them at front desk. All staff was very nice and helpful especially Tanya in the restaurant.
Date of stay: March 2024
Trip type: Travelled with family
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Reviews (253)
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Reviewed 17 January 2024 via mobile

My wife and I stayed 4 nights at the Holiday Inn in Grand Junction for our honeymoon. We used it as a base of operations for visiting the surrounding parks in Moab and Montrose as well as points of interest in Grand Junction itself (particularly Colorado National Monument). The hotel is older but has been renovated. The friendly staff upgraded us to a suite with a separate sitting area. The bed was very comfortable and we enjoyed relaxing at the hotel after long days on the trail. The hotel was very quiet for the most part. We also got snow during our visit; we had no trouble entering or leaving the hotel as the road was cleared quickly. We stayed over Thanksgiving and we were thrilled to be able to have the Thanksgiving dinner at the hotel’s restaurant. While not home cooking, it was helpful and appreciated since so few places were open. The Holiday Inn isn’t the fanciest place to stay, but the location and value are excellent. I’d stay here again and recommend it to others.

Date of stay: November 2023
Trip type: Travelled as a couple
1  Thank TrailTrekker15
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 October 2023

When I first noticed the blood in the middle of the sheets, we thought it might be a washed-in stain. However, I got something to try to wipe it up, and it wiped up. Eww! I immediately went down to the front desk and requested clean sheets. The front desk gal was extremely apologetic and got me all fresh bedding and a clean mattress pad. She even offered to change the sheets, but I thanked her and told her we would change them. She is the reason I gave this hotel a 2 and not a 1 rating. I mean the one thing I count on in any hotel I stay in is that at the very least I will have clean sheets to sleep in. There are a lot of choices for hotels in Grand Junction, so next time I stay I will pick a different hotel.

Date of stay: September 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank IslandKWGirl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 June 2023

I returned for the first time in months as last time I stayed I was assured that the hotel was being sold and a full renovation would be carried out.

Nine months later, nothing has changed. What was an extremely tired hotel is now a dump far below the standard expected of a Holiday Inn. The Holiday Inn Grand Junction is now on a par with a dumpy roadside motel.

That's unfortunate because staff have always been polite and welcoming. Likewise, the food has always been decent for a Holiday Inn.

My first room had a completely worn desk chair, extensively worn and damaged furniture, mold or mildew in the walk-in shower, and hair on the toilet.

I was moved to a new room -- a suite.

The suite had hair on the carpet, huge amounts of hair on the bathtub, and hair on the in-room telephone.

All things considered, this property is far below the acceptable standard for any hotel, let alone a branded hotel in the Holiday Inn chain. It should be deflagged until renovations are completed.

Date of stay: May 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
1  Thank 80237travel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IHG Service, Owner at Holiday Inn & Suites Grand Junction-Airport, an IHG Hotel, responded to this reviewResponded 16 June 2023

Hi 80237travel,

Thank you for sharing your experience and staying at the Holiday Inn Express & Suites Grand Junction. We appreciate you choosing our hotel brand for your business travel.

We dedicate ourselves to providing a positive and excellent hotel experience, and I am sorry to learn that some aspects of your visit turned out otherwise. I have shared your comments with the hotel management, and I trust that the actions to be taken will make your next stay with us better than the last. I also sent a private message to obtain more information about your experience.

Your business with IHG Hotels and Resorts is appreciated. I hope you stay with us again!

Sincerely,

Rosh D.
Case Manager
IHG Hotels & Resorts Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2023

My wife and I needed help following flight cancellations at Aspen Airport. Kalee at this IHG hotel provided great assistance. The lady not only provided administrative help Kalee also added a personal touch which was appreciated.

Room tip: Kalee at this hotel is a credit to IHG and US hospitality.
Date of stay: April 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank James M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 November 2022 via mobile

The Friendliest staff made this a great stop on our road-trip for my husband and I and our dog. We arrived late at night and the front desk staff was extremely kind and welcoming, our room was comfortable and clean, and our made to order breakfast the next morning was delicious. We’ll be back!

Room tip: Awesome overnight with our dog.
Date of stay: November 2022
Trip type: Travelled with family
Thank Julie H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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