The hotel is right off of I-70, however signage finding it from the road is not too good. You have to drive through an office park. It’s near the regional airport. The lobby is very large and roomy. Since it was after 5PM, my room was ready right away. They were nice enough to upgrade me to a suite, with a small sitting area and extra TV. Room was clean and shower worked as well as most hotel showers do.

The pool is open until 11, so I had time for a swim.

I did not dine at the restaurant.

Room nice. Front desk staff very nice. But very, very noisy. You hear any footstep or movement above, all doors closing in hallway, any car doors slamming shut, all car horn beeps when cars are locked. And the noises happen all hours with late arrivals and early departures. Be prepared to be woken up a lot and have to get up early as noise is intense after around 6am.

Very disorganized restaurant that is serving breakfast. We tried to have a breakfast and the server Amelio told us 20 mins wait. We waited 35 minutes watching people getting out of the restaurant and the server Amelio was avoiding eye contact with us to even have us seated. This place “ Amelio” wasted my time while traveling. They are supposed to make your stay and travel easier. In this case they dropped the ball. He “ Amelio” even had people seated without serving them breakfast. This place is a joke. Stop wasting people’s time!!!!!!! We felt that we had to let someone know about Amelio’s behavior, we tried to inform Sierra that was at the desk, but Sierra was very defensive and unapologetic, which made us more upset. It was basically take it or leave it attitude, which is not acceptable in this business. When we check out, Sierra didn’t even says a word to us, not even thank you for staying with us, Sierra acted like a machine “Even machines display a thank you message”. Amelio/Sierra is the issue in this hotel, everything else is good. Amelio was dishonest and Sierra was very Deffensive and Rude, this doesn’t look good for Holiday Inn. Please who ever reads this, don’t blame it on the pandemic. We have been on the road and we stayed at many hotels, this kind of behavior never occurred. Dishonesty/Rudeness and business don’t go together!!!! Poor poor management/service.