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Ashley Z
Denver, Colorado

Over the moon happy

5.0 of 5 bubblesReviewed 29 Dec 2019via mobile
We had such a great stay. Our room was clean and comfortable, the staff welcomed our Bernedoodle with pleasure and plenty of treats. The pool and hot tub were a welcome relief from the road and well maintained. Best of all, they are HONEST and helpful to two forgetful travelers. We left our valuable laptop in the room and didn’t realize for a whole day. When we called in a panic, they shipped it out to us right away. You can’t ask for better hospitality with nicer staff.
Date of stay: December 2019
Trip type: Travelled as a couple
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Reviews (253)
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28 - 33 of 253 reviews
Reviewed 11 December 2019

The overall appearance of the one room I stayed in seemed to be a little worn down. The front desk staff was amazing and having a full-service restaurant in-house would definitely be a plus. The building is somewhat dated but it is in a convenient location, provides comfortable beds and clean rooms. I would also like to compliment housekeeping for their quietness and consideration while they cleaned the rooms around mine in the morning before I departed. While this isn't my first choice for the immediate area it is a great value.

Date of stay: December 2019
    • Sleep Quality
    • Rooms
    • Service
Thank X826VZryan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TammyK970, General Manager at Holiday Inn & Suites Grand Junction-Airport, an IHG hotel, responded to this reviewResponded 21 December 2019

Thank you for your review and feedback. We appreciate your comments on our amazing front desk staff and housekeeping. We hope you will stay with us the next time you are visiting gorgeous Grand Junction.
Warm regards,
Tammy Anderson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2019

this is a nice easy hotel that is close to the airport and has some good restaurants close to it . it has a big bar to entertain people . it is very quiet and has a convenient business room for coping .

Date of stay: October 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank eaterofallthingsgood
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gatewaycanyons, General Manager at Holiday Inn & Suites Grand Junction-Airport, an IHG hotel, responded to this reviewResponded 22 October 2019

Thank you so very much for your nice review and rating. I'm happy to see you enjoyed our location and bar. We do appreciate your business and hope you will stay with us again on your next visit to Grand Junction.
Warm regards,
Tammy Anderson,
General Manager

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Reviewed 22 September 2019 via mobile

This was a larger hotel (walking distance wise) but very clean! Food is good in the restaurant along with friendly service from everyone we came in contact with- from checking in to talking to cleaning crew.

Date of stay: September 2019
Trip type: Travelled with family
Thank LillenaM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gatewaycanyons, General Manager at Holiday Inn & Suites Grand Junction-Airport, an IHG hotel, responded to this reviewResponded 25 September 2019

Thank you very much for your kind words. We take pride in the cleanliness of our hotel and our guest service. It is always a pleasure to read about it in a review. Thank you again!
Warm regards,
Tammy Anderson,
General Manager

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Reviewed 7 August 2019 via mobile

Everyone was amazing. Very friendly staff. Clean hotel. Good buffet breakfast. Would definitely stay here again. The beds were very comfortable and the rooms were clean and nice. Has refrigerator and microwave too.

Date of stay: August 2019
Trip type: Travelled with family
2  Thank tisharenae
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TammyK970, General Manager at Holiday Inn & Suites Grand Junction-Airport, an IHG hotel, responded to this reviewResponded 27 August 2019

Thank you so very much for your excellent review and rating. I appreciate your comments on a friendly staff, clean hotel and good breakfast. We do hope you will remember us the next time you visit gorgeous Grand Junction.
Happy Trails,
Tammy Anderson,
General Manager

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Reviewed 7 August 2019

We were traveling from Grand Jct to Denver, when our plane was diverted back to Grand Junction after circlling Denver for two hours. It was late, and everyone was tired and cranky when we returned. After much disarray at the airport, we were given vouchers to stay at this hotel. We were greeted with a warm welcome, water bottles, the manager even brought in extra staff to help get the 35+ of us settled into our rooms and even had a special menu that we could order from when she re-opened the dining room because none of us had eaten and we were all so tired and hungry.
They weren't able to accommodate all of us with rooms, as there were only 27 rooms available. Tammy (the manager) didn't send us out into the cold. She went the extra step, calling around to find us a place to stay. She secured rooms for everyone, arranged transportation, and really took care of us like we were family. She went way above and beyond, as well as her staff, to make sure no one was left to fend for themselves.

I can't say enough about how she made us feel and how caring she was to everyone. She was like a breath of fresh air, and it was certainly a joy to see that SOMEONE cared enough to take care of us, especially when the airlines just seemed to dump us all on her in the middle of the night.

Room tip: Treated like royalty!
Date of stay: July 2019
    • Location
    • Sleep Quality
    • Service
Thank gypsieyf
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gatewaycanyons, General Manager at Holiday Inn & Suites Grand Junction-Airport, an IHG hotel, responded to this reviewResponded 8 August 2019

Wow! I believe your review might be the nicest one I have ever received. I am grateful to have a Food and Beverage Director who is always willing to help in a crunch, as well as a front desk team who loves to come through with these challenges. We have a passion for hospitality and we are humbled by your kind words. You are the reason so many of us love hospitality.

Happy Trails!
Tammy Anderson,
General Manager

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