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Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 3
Airole, Province of Imperia, Liguria

Reviews from our community

Average - based on 2 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
andrew d
Edinburgh, United Kingdom
Level 3 Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Does not live upto the description or photos.”
Reviewed 14 September 2013 for a stay in September 2013

The pictures of this apartment belie the age in reality. It is sadly in need of some TLC, it is advertised as having Air-con which was a major reason I booked it along with wi-fi. It has neither so beware if you require these options. My wife felt she had to spend most of our first day cleaning as the apartment was dirty. The amenities are very poor, you cannot have too many electrical items on at once as the electrics will "trip" a real pain. Water pressure is almost non existent so you cannot have a shower and run another tap etc. The linen provided is very thread bare and old. The swimming pool cannot be swum in as it is too shallow, it is really just a plunge pool. The property sits right on a very busy major road and the traffic noise is constant making sleeping very difficult.
It is fair to say that this did not live up to what we had hoped for and marred what up until then had been a great first time in Italy, we would return to Italy and probably to this region but definitely not at this accommodation.
The only positive was "Steve" the representative who tried his best and was as helpful as could be with all issues raised.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Liked best: The gardens.
Liked least: The fact it was not as advertised.
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
8 Nov 2013
I feel I have to reply to this review as some of the points are unwarranted and unfair. The apartment had never been described to have Air con or Wifi by ourselves, the swimming pool is over 6 meters in length, 3 meters in width and the depth in the shallow end is 1.00 meter and increases to 1.70 so to call it a plunge pool, is very critical.
The booker in their opinion said the apartment was dirty this was the first customer in over 25 bookers to complain about the cleanliness of the apartment, but all comments on are taken seriously on this matter.
The apartment is described as roadside and traffic noise can be heard but also the flow of the beautiful river thats adjacent.
The apartment offers a 4 Kilo watt electric supply therefore I always advise clients that using too many heavy duty appliances with trip the electrics which effects most of the apartments in rural Italy.
Water pressure does suffer in the Summer due to amount of usage as it does in lots of rural hot country's.
The photos of the property and rooms are bona fide and as other bookers have said an apartment of over 70sqm, decorated to this standard with a pool for £300 a week to be value for money.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
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