Review of Swan River Luxury Apartment
Reviews from our community
50 reviews
7 hotel reviews
30 helpful votes
The people letting the apartment are pleasant enough and we were greeted by Luke, who indicated there was a few tea bags/ coffee sachets and small tetra pack of milk in fridge to get us started. The apartment is reasonable but I wouldn't say fantastic.
You have to pay a $500 bond so you worry about everything before you even start your "holiday", so it is a bit off putting. After Luke left we took photos of absolutely everything in the apartment, so if any claims were made against the bond we would have before/after shots if necessary, such as tears in the wire door, marks on the paintwork, or scratches anywhere.
One of the bedrooms had most of the cupboard space taken up with the water heater, and we saw there were provisions for baby occupants with a collapsible cot in another cupboard.
The double beds were ok, however the singles, which our teenager/young adult were occupying, were so flimsy that the bed my youngest son was sitting on the edge of collapsed under him, whilst he was simply sitting there reading. When we investigated we found the slats were not positioned correctly beneath the mattress. For safety sake they ended up putting the mattresses on the floor to sleep during our stay. The beds are only meant for extremely young children.
The title of the apartment is "Luxury". I have to disagree. I have stayed in luxury accommodation and quite frankly it didn't live up to my expectations. As an example, it is not very sound proof. The opposite apartment contained a small dog which kept barking and we could hear it from the opposite end of the apartment that we were in.
I was looking forward to have a nice hot soaking bath, but that was impossible as there was no plug - and yes, we searched high and low for one. Very frustrating and annoying.
We were also quite horrified to discover that by flipping over on the TV channels that you could actually see most security camera angles live footage, including the pool room and swimming pool area - the result of which we refused to use either amenity as it would be an invasion of our privacy, and we had no wish to be other people's entertainment. This footage should not be freely available to all the apartments - they should be secure and only accessible to security personnel, not every Tom, Dick, Harry or potential pervert.
As stated in previous comments, the car park is very tight and almost impossible for visitors, as extremely limited parking. Although the people who let this apartment have no control over the premises amenities, it was still disappointing upon arrival to see that the spas adjacent to the pool were still empty - given how long ago we had seen other comments to this effect about this property and still hadn't been rectified when we stayed there.
OK for a short stay if you are hard pressed to get accommodation for multiple numbers.
| How easy was it to book the property? | How helpful were the directions to the property? |
| How easy was key pickup/access to the property? | Overall condition of the property |
| Bedding & mattresses | Kitchen & utensils |
| Bathroom cleanliness | Other facilities & amenities |
| Service |
| Families with young children | Large groups |
- Did the property offer wi-fi/internet access?
- Was your security deposit returned on time?
21 reviews
8 hotel reviews
6 helpful votes
From washer and dryer to pool and pool table. Everything you could need for a comfortable stay, but very little room to move, especially in the secure car park. No parking outside for visitors, as they run the risk of wheel clamping. City style apartment but not central location.
Pleasant informative host.
| How easy was it to book the property? | How helpful were the directions to the property? |
| How easy was key pickup/access to the property? | Overall condition of the property |
| Bedding & mattresses | Kitchen & utensils |
| Bathroom cleanliness | Other facilities & amenities |
| Service |
| People with disabilities | Families with young children |
- Was the property as advertised?
- Was it a good value for the price paid?
- Did the property offer wi-fi/internet access?
32 reviews
23 hotel reviews
22 helpful votes
Has the pleasure of staying at the Swan River apartment in November 2015.
Apartment was clean, spacious, offering all mod cons required for an enjoyable stay.
As the name suggests, apartment is located on the river, in an ideal location only 5-10 minutes drive to the city. Secure underground parking was also available.
Luke, who met us upon our arrival at the apartment was most helpful. Would have no hesitation recommending this apartment.
1 review
2 helpful votes
We stayed in a 3 bedroom apartment, very impressed with facilities in apartment, very clean, girls loved the pool. Older children would love the games room. Lovely view of swan river, fairly central to everything (we had a car). Quiet as rules were strick regarding noise during non daylight hours, including use of pool.
| How easy was it to book the property? | How helpful were the directions to the property? |
| How easy was key pickup/access to the property? | Overall condition of the property |
| Bedding & mattresses | Kitchen & utensils |
| Bathroom cleanliness | Other facilities & amenities |
| Service |
- Was the property as advertised?
- Would you recommend the location of this property?
- Was it a good value for the price paid?
- Did the property offer wi-fi/internet access?
- Was your security deposit returned on time?
3 reviews
12 helpful votes
Absolute perfect stay for our two and a half week holiday! It was like home from home and lovely to have all the facilities that we would need with the bonus of the pool for the kids and jacuzzi for us! Never had any hassle and the pool was always quiet and chilled out. Lovely balcony with a cool breeze and ice cold air con which was a luxury most of the time!! A hired car is always an advantage with Perth and luckily the apartment comes with two secure parking spaces which we used but there is a bus right across the road on the freeway which takes you straight to the city for $2 if you need it! We would defiantly get this apartment again for all the family as everything was just a breeze and Luke was a gem to deal with. Had a little issue with our key not working and he came straight over to give us a new one! Highly recommend!
| Value | Rooms |
| Location | Cleanliness |
| Service |
