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Romano's Macaroni Grill - Simi Valley
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Ranked #209 of 286 Restaurants in Simi Valley
Cuisines: Italian
Restaurant details
Reviewed 3 weeks ago

I have been to Macaroni Grill in Simi Valley with bad results, but thought I would give them another chance.
The hostess and server were courteous and helpful, but nothing can help the food!
I ordered a dinner with Chicken. Scaloppine and it was sooooo tough it couldn't be eaten.
They try hard but really need to work on improving the quality of their food...

Thank westlakelen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 37 reviews

Reviewed 27 December 2017

Excellent service, very informative and helpful staff. Eager to meet our every need.
Food prepared just as ordered, appetizers hot and yummy, entrees out of this world..Great experience all around.

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Thank Cathy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2017

This was a regular until it went down and down. They eliminated some of their special items and then they went down in staff. Now its a foreboding place with diffident and very slow service

Thank edwardseco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2017

The last two visits to this restaurant were not good. When you hear things like, "we're down a cook", "sorry for the wait", "sorry your food is taking so long" from a waiter doing his very best to cover for a poorly run restaurant - which by the way, was not crowded. Not good. Won't be back. Eggplant and chick parm were burned and my wife's dinner didn't come out until the other five of us were finished. Thank god we enjoy each other's company so much - and we were drinking wine. Just overall bad.

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Thank Todd N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2017 via mobile

Worst place ever! Poor service, had a heated argument from the service staff!!! Incompetent Manager! Will never go back again. Used to dine here quite frequently when it first opened and the food was great and the place was packed. The service quality has declined over the years so we dined here less and less. Decided to try it again today since it is close to our house. BIG MISTAKE! It started upon our arrival - there was no one to greet us, we must have waited 5 minutes or more for someone just to to shown up! The place was less than half way full. Once seated it took an hour for the side salads to show up and another half hour before the main course to arrive (and it was served COLD!). We were never asked by the service staff if everything was served properly. Asked for the bill to be partly comped (manager agreed) but then the waiter got upset when we asked for the food served cold to be comped and started a verbal heated argument in Spanish with us. I thought I was going to have to call the police and the Manager hid and never showed up until several minutes later to handle the situation only to use the excuse "sorry we are busy" Overall the waiter was being put in a bad position by a manager who did not handle the situation properly. I really hope the corporation owning this company is listening to these many concerns posted in yelp !!

1  Thank nanyogfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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