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Choogee
Los Angeles, California

Boutique Hotel really wonderful

Review of Hotel Cheval
5.0 of 5 bubblesReviewed 8 Jul 2024
This is our third visit here over the last few years. As always the service and attention to detail was flawless. The breakfasts are wonderful and the staff all really helpful and friendly. Very helpful with reservations. Love this 16 room boutique hotel.
Date of stay: June 2024
Room Tip: AN oasis in Paso Robles.
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jayne Christman, Owner at Hotel Cheval, responded to this review
Responded 10 Jul 2024
Dear Choogee,
Thank you so much for your review and for your continued patronage. We really appreciate our return guests!
Please do come back and see us again soon.
Sincerely,
Jayne Christman, General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews s mores pony bar wood burning candy bar wine tasting luxury room inner courtyard within walking distance amazing hotel town square outdoor seating heart of downtown rooms are lovely wine country private patio santa barbara restaurants and shops
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1 - 6 of 711 reviews
Reviewed 28 May 2024 via mobile

My husband and I spent two nights at Hotel Cheval, and experienced another fantastic stay here. (This was our third visit over the past 9 years.)

The staff at Hotel Cheval should offer “customer service” classes to other hotels. Their team was superlative in taking care of us on every level. Special thanks to Jenny at the front desk whom provided a welcoming and friendly atmosphere every time we were greeted. And she also secured a restaurant reservation at “Les Petites Canailles”. And the bellmen were extra helpful in loading the six cases of wine we’re transporting back home.

The breakfast was perfect! And again: What a great service team. We also had a light dinner one night in the Pony Bar, which we include on our next visit.

This hotel rivals some great properties we have stayed in Paris, Bordeaux, Singapore, and Rome.

A real treat!

Date of stay: May 2024
Trip type: Travelled as a couple
Thank spaqueen12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jayne Christman, Owner at Hotel Cheval, responded to this reviewResponded 11 July 2024

Dear spaqueen12,
Thank you so much for your review, I apologize for the late response.
Jenny is one of our newer team members and I am thrilled that she did such an outstanding job for you, she is a great addition to the front desk staff.
We are so proud that you thought us worthy of a spot amongst the best hotels that you have travelled to.
I do hope that we see you again soon, we will save a place at the Pony Club bar for you!
Sincerely,
Jayne Christman, General Manager

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Reviewed 8 May 2024

We arrived an hour or so early but very warm welcome and room was ready. Parking was private across the street. Steps up to room on second floor and offered help with luggage but we were happy to manage ourselves. very impressive courtyard with a huge fireplace which the rooms surround and gave the whole place a pleasant warm personal club like atmosphere.
The rooms are all identified by horse associated names and ours was excellent with a very comfortable large bed and a great bathroom area. We had the easily the best sleep of our road trip here.
We knew about the nightly smores on offer in front of the fire in the courtyard and were reminded of this by the staff as something not to miss. I had booked a local restaurant at an earlier time to give us more than enough time to get back and we were really glad we did as the smores experience was unique and excellent. It seemed to go beyond the delicious"a la carte" smores on offer toasted on the fire and was a very pleasant hour or so with a couple of drinks and friendly chat with other guests. A real occasion not to be missed.
Breakfast was in the Pony Club which is also the pleasant bar area, inside and outside spaces. You choose what you want and the staff bring it to you.
This is a special place which we will stay in our memories and we will certainly be back there if our travels take us within reach in the future.

Room tip: Don't miss the evening smores experience.
Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jasperparklodge
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jayne Christman, Owner at Hotel Cheval, responded to this reviewResponded 11 July 2024

Dear Jasperparklodge,
Thank you so much for your detailed review, I apologize for the late response.
I am thrilled that you enjoyed the S'mores experience, it really is not too be missed!
I do hope that you will return to see us when your travels bring you back to the U.S.A!
Sincerely,
Jayne Christman, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2024

One of our favorite places would not miss this place. Beautiful rooms excellent service great staff. Love Hotel Cheval !!! they care about their guests and want to make it as nice as they can for them ! Love it here !!

Room tip: Don’t miss this place !!
Date of stay: December 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank miamorelana
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jayne Christman, Owner at Hotel Cheval, responded to this reviewResponded 11 July 2024

Dera Miamorelana,

Thank you so much for your review, I apologize for the late response.
I am so pleased that you continue to enjoy your stays with us and I am thrilled that you spoke so highly of our staff. They are all wonderful and it is great to see them acknowledged.
Please do come back and see us again soon.
Sincerely,
Jayne Christman, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2024

This is a really great hotel. We routinely stay at the best hotels in the world. The quality of the service is outstanding. The breakfasts were great with your choice of specialty coffee drinks. The rooms are very clean and comfortable. They create a special place to relax, unwind and enjoy.

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Seaghost3
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jayne Christman, Owner at Hotel Cheval, responded to this reviewResponded 11 July 2024

Dear Seaghost3,
Thank you so much for your review. I apologize for the late response.
I am thrilled that you enjoyed your return visit, especially the specialty coffees, the baristas do a great job!
We really appreciate your wonderful feedback and hope that you will return to see us in the not-too-distant future.
Sincerely,
Jayne Christman, General Manager

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Reviewed 25 March 2024

This hotel is a must stay for anyone wanting to visit and stay in downtown Paso Robles. The location is perfect and you can walk anywhere in downtown. The room was spacious and private. They provided everything you need. The wood burning fireplaces and quiet courtyard makes it feel like you are in a private resort. Renee and Jordan were very welcoming. Renee assisted us with dinner reservations and went above and beyond to make sure we had everything we needed. Mike was so helpful getting us setup in our room and tending to the fires. He makes the BEST smore's and they even had gluten free graham crackers. The service is first class and the property is a perfect place for a weekend getaway.

Date of stay: March 2024
Trip type: Travelled as a couple
Thank Cary B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jayne Christman, Owner at Hotel Cheval, responded to this reviewResponded 6 April 2024

Dear 319caryb,

Thank you so much for your review and for acknowledging some of our team , they will be thrilled!
I am delighted that you enjoyed your stay with us, including one of Mike's calorie free Smore's!
We are incredibly lucky to have such a great location, plenty of wine tasting, restaurants and shopping on our doorstep.
We hope to see you again soon.
Sincerely,
Jayne Christman, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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