Breakfast is not to be missed- the croissants are very good! The hospitality and friendliness of staff was great and we enjoyed the fire pits which are lite from approx 6pm-9pm in the evenings with a nice bottle of wine purchased at a local winery. One drawback was the road noise heard in the front cabin (I would request a cabin in the back area in the future)
Parking was free and good!
I would stay here again if traveling to the area in the future !
I can't thank you enough for your outstanding review.
We truly appreciate you taking the time to share your experience at Farmhouse Paso. Please feel free to reach out to me directly for any future reservations as it would be my pleasure to handle your next stay!
Attention to your hidden credit cards charges ! This motel charged us without any further discussion a 200 USD penalty for smoking policy... this after final check in and without any warning because of possible smoke offense and some detected smell in the room . In spite of our denials ( I had lungs surgery and would not sleep in smoker room!) they did not listen at all . I am still waiting for what they said are evidence of this. I find this ridiculously offending attitude as we certainly did not do anything wrong nor damaged anything.
Hello Trail45901516207,
Thank you so much for staying with us. We are so sorry to hear that your stay was less than perfect. We appreciate the chance to continue our previous conversations by reiterating the finding and documentation of evidence of smoking in the room that damaged items in our rooms, and affected nearby guest's stays. We do not like applying fees, but when items get damaged in the rooms, and with the evidence left after your check out, we unfortunately had to apply the smoking fee. We always do our best to enforce our policies in a fair and timely manner to all of our guests to ensure that we create the same, wonderful experiences that our guests deserve. Please reach out to me directly again if there is anything else we can assist with in the future.
Disappointing Experience at the Farmhouse
I booked the Farmhouse hoping for a charming retreat, but my stay was anything but. Our room was located directly behind the lobby, facing a busy street with a bus stop bench right outside our window, which was less than ideal for privacy and relaxation.
Upon entering the room, we were immediately confronted with mosquitoes and a fly. Given the room’s small size, this made our first half hour a battle against bugs rather than a comforting welcome.
The situation worsened when, after receiving a proactive text from the hotel asking about our comfort, I replied expressing my disappointment—only to receive no response. This lack of follow-up added to our frustration.
Further, a $26 resort fee charged at checkout felt unjustified, as the hotel resembled a renovated motel rather than a resort, with no extra amenities to speak of.
After addressing these issues via email, I was told that the fee was mentioned by the third-party booking site, which I had not noticed. This lack of transparency and communication has left a poor impression.
As a frequent visitor to Paso, I believe there are many superior accommodation options available. Based on this experience, I cannot recommend the Farmhouse.
Dear Mrs.Christian,
Thank you for sharing your feedback regarding your recent stay at the Farmhouse. We sincerely apologize for the challenges you encountered during your visit.
We understand the importance of privacy and relaxation during a retreat, and we regret that the location of your room did not meet your expectations. Please rest assured that we take all guest concerns seriously, and we are continually working to improve our guests' experiences.
Regarding the pest issue, we promptly addressed this concern with our pest control company, who confirmed no pest activity in your room. However, we apologize for any inconvenience this may have caused during your stay.
We also apologize for any delay in our response to your initial message. We strive to provide prompt and attentive service to all our guests, and we regret any lapse in communication on our part.
Regarding the amenity fee, we understand your concern and would like to clarify that this fee is made as apparent as possible across all booking platforms and is clearly outlined in our terms and conditions. We apologize if this information was not readily known during your booking process.
We appreciate your loyalty as a frequent visitor to Paso Robles, and we are genuinely disappointed to hear that we did not meet your expectations on this occasion. Your feedback is invaluable to us as we continuously strive to enhance our guests' experiences.
We would welcome the opportunity to discuss your concerns further and to regain your trust in our property. Please feel free to contact us directly at (805)221-8377
Thank you once again for bringing these matters to our attention.
Warm regards,
David Katz
General Manager
Farmhouse Paso
This place is a gem. They recently completely refurbished the entire property resulting in very comfortable, up to the minute, nicely appointed rooms. The grounds, though not large, are also pleasant with fire pits situated throughout. Certain of the rooms form a nice cluster allowing friends in neighboring rooms to gather around the fire. Breakfast is plentiful and high quality. The staff is very welcoming to all and, of course, to dogs. Farmhouse is ideally located within walking distance of the Plaza, shops and restaurants. Top notch in all regards I think
Hi G9894JTrobertc,
Thank you so much for your amazing feedback! We are elated to read all about your stay and the amazing experience you had here at the Farmhouse Paso. All of us here cannot wait to have you back again next time your travels bring you to the Paso Robles area so we can provide another 5 out of 5 experience!
I can't say enough good things about this cute motel. It is the first time we have ever actually stayed at a motel, we usually stay at more high end resorts. But, this place was so awesome, we would definately stay again. The front desp people are all so very nice. They even offered us umbrellas on a drizzly day. They did an amazing job on the remodle. It has such a cute kitschy vibe but done well and not tacky. The rooms and grounds are as nice and clean as the pictures online. The fire pits all lit up in the evenings is such a nice touch and it was fun seeing people hanging out and chatting around the open fires! The breakfast, although simple, was delicious. They had fresh made pasteries, don't miss out on the almond croissants YUM and they had coffee, juices, good yogurt etc. It is about a 10 minute easy walk into downtown which is nice if you do not want to drive to dinner or have to pay for an uber. We went as a family to celebrate my husband's birthday and had 3 rooms total. We had 2 deluxe king rooms and the farmhouse superior room, which had a small & very private patio for our 2 small dogs. This place is also very dog friendly, you could not tell there were ever dogs there because it was so clean but, it was a major plus for us.
Thank you so much for staying with us here at the Farmhouse Paso! We are so happy to see that you enjoyed your time here and appreciate you for leaving such wonderful, kind and insightful feedback on your most recent stay! Your comments will be shared with the staff here to ensure we are doing what we can to continue providing the 5 out of 5 experiences you deserve when visiting. We hope we get to see you and your pups again soon!
