The hotel itself is nice. New, clean, friendly stuff, convenient location, great breakfast.
Being next to a busy international airport in Cali, I guess it’s impossible to avoid weirdo guests. We smelled weed in the hallway every evening. Even got a phone call in the middle of the night. Don’t know if somebody called the wrong number or just prank bc I just hung it up.
Dear Fiona8912,
Thank you for sharing your experience. Our apologies for the unwanted event shared. This type of experience is not the normal and steps will be taken to prevent such instances from occurring. We value the quality of your stay and overall experience. We are here to serve you which is why guest feedback is incredibly powerful. We hope you consider us in the future and please feel free to contact us should anything else be needed in the near future.
They provided awesome service. We made a mistake at room booking. Somehow, we still had them in our record. After realized we made the reservation with another hotel. They managed to get us there. Without the help from hotel manager, we could be lost in LA. Thank you for your great service.
Close to the airport, comfortable and the food was good. The coffee shop had a great lemon muffin, try one. The room was standard Holiday Inn, clean and comfy. I would stay there again for sure. The staff were very friendly and courteous also.
This Holiday Inn Express is much better than what you'd expect in a Holiday Inn Express. The staff is very competent and friendly. The included breakfast is far better than most similarly priced properties. Internet is free and so is parking in their convenient garage located on the premises. It's not far from LAX, has a shuttle, but you never hear any flight noise. Rates are slightly higher than nearby Hol Inns and Hampton Inns but so is their star rating and reviews. Beds are great. Overall quality is very high and well worth it. OK one quibble - the elevators could be a little faster.
Stayed here for two nights, great location ideal for airport transfer, close to Playa Del Ray Beach. Lovely room staff very friendly and accommodating free parking also. Quiet rooms with all the amienites required on site.
