I came this weekend for a concert and stayed here because it was close to the venue. Couldn’t wait to check out. I will not be back. Only giving two stars for the views and the lobby. Not a comparable Marriott Bonvoy property, as I am an Elite member.

Pros: nice lobby and outside design, starburcks/bar staff (brett, bartender), wonderful views, Bonavista Revolving Lounge
Cons: very outdated rooms, stale musty smell, old carpet and bedding, wi-fi does not work at all and no option to pay for enhanced wi-fi, no smart TV, food in Bonavista lounge served cold and overpriced

The hotel old, sort of outdated and seems on its way downhill.....the only 2 positive things were the views from the room and the breakfast. ....
the staff at the reception were surly and almost incapable of even a pretense of a smile or courtesy or friendliness..... it was like they were doing you a favour by even looking at you or speaking.... especially Sakura..... but all were the same....the manager Cassam? was not efficient or friendly..... didnt know where events or rooms were and seemed incapable of finding out.
the many services or restaurants or shops were shuttered and altogether it seemed rundown with old crummy carpewts in the hallways/corridors....
the servers at breakfast ran around, rather bad-tempered or overworked/underpaid/disgruntled....everything in this hotel declared.....RUNDOWN, Poor management.... it desperately needs new management and new staff with proper training

The hotel is very good, clean, new, modern. I just think it's bad that an apartment like that doesn't have a minibar! It would have been more comfortable and more economical if we could have bought our water in a supermarket. Other than that, everything was perfect. High price, but it is Los Angeles after all.