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Lauren W
Eccles, United Kingdom

Amazing hotel, great location and lovely staff members!

5.0 of 5 bubblesReviewed 10 Aug 2024
We stayed here for a week in April. Lovely hotel. The location was great, especially for those visiting the Crypto Arena to watch the Lakers. Lots of fast food locations nearby along with a Target. The hotel was really clean and the room was a great size.

The cleaners did an excellent job and stocked up on the fridge with water after each visit.

Shoutout to Ron the security guard at the entrance. He was really friendly and helpful. When we was going to Disney Hollywood he shared lots of information and tips including to download the app (life saver!). He also provided us with some water for the trip.

Would definitely stay here again if I was to take another trip to LA. Could not fault it!
Date of stay: April 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Connie Wang, General Manager at Hotel Figueroa - Unbound Collection by Hyatt, responded to this review
Responded 11 Aug 2024
Thank you for this awesome review! I'm so lad to hear how much you enjoyed your experience. I'll be sure to share your kind words with Ron-- he'll be thrilled to know how helpful he was for your trip. We would love to welcome you back the next time you're in town.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews downtown la staples center beautiful hotel convention center heart of downtown boutique hotel bars and restaurants valet parking valet service lobby bar rooms are small love this hotel dtla sparrows manny staycation lakers
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Reviewed 10 August 2024

Excellent clean hotel close to many sites, easy parking. Staff very helpful . Room was well kept and clean with all amenity

Date of stay: August 2024
    • Value
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Review collected in partnership with Hyatt Hotels
Thank DURGA L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Connie Wang, General Manager at Hotel Figueroa - Unbound Collection by Hyatt, responded to this reviewResponded 10 August 2024

Thank you for this excellent review! I'm glad you felt so well taken care of by our team and that your room had everything you needed to be fully comfortable. We hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2024

Holiday inns and single room in a house Airbnb is my usual jam, but I’m starting to have an okay amount of money to not feel the pain of splurging every now and then. With the help of some credit card points, I decided to book here as a nice little treat myself.

The location is hard to beat if you need to be around certain DTLA venues. I was mainly in the room as a staycation type of travel since I needed to do some work and generally kick back after 2 pretty work intensive months

Maybe this is still not the price point which I should have high expectations? The biggest appeal to me was a nicer bathroom and a pretty great king sized bed, but after that I didn’t feel it was wildly different than cheaper hotels I stayed in growing up. I was hoping for at least a smart tv that could link to Netflix, but no dice.

Nice space but for the staycation vibe, I’d look elsewhere. I booked a standard room with a king sized bed

Date of stay: August 2024
    • Value
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Review collected in partnership with Hyatt Hotels
Thank rey94122
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Connie Wang, General Manager at Hotel Figueroa - Unbound Collection by Hyatt, responded to this reviewResponded 10 August 2024

Thank you for sharing your experience. I'm so glad that you enjoyed our DTLA location and were comfortable in that king-sized bed! If you come stay with us again, please give us a call—we do have smart TVs in our guest rooms, and we'd be happy to share which apps are available in advance.

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Reviewed 9 August 2024

Total hidden gem and amazing staff. Props to Fatima especially who went above and beyond to help my kids and I out (and to a single mom, that is huge). Have always wanted to check out the Fig based on its history. I am a Hyatt loyalist and this exceeded expectations. Great location in DTLA, and easy drive/Lyft to Universal! Pool was great- the best to hop in after a long day at the theme parks.

Room tip: The gym can get crowded as small but it is well equipped with a Peleton, treadmill, kettlebells, and powerblocks for weights.
Date of stay: August 2024
  • Trip type: Travelled with family
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Thank Anita C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Connie Wang, General Manager at Hotel Figueroa - Unbound Collection by Hyatt, responded to this reviewResponded 9 August 2024

We're so glad you were finally able to come to the Fig, Anita! It was our pleasure to make travel with the kiddos a little easier. I'll be sure to pass on your kind words to Fatima, and we hope to welcome you and the family back next time you're headed to the parks!

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Reviewed 8 August 2024

Had dinner at Deme, such a great meal! Cocktails and food was delicious, the staff was incredibly attentive, Amanda our server was very kind and knowledgeable. Even the valet team was very hospitable, Amerika, Johnathan, and John were quick and courteous from beginning to the end. It was a perfect night!

Date of stay: August 2024
  • Trip type: Travelled on business
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Thank Carissa K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Connie Wang, General Manager at Hotel Figueroa - Unbound Collection by Hyatt, responded to this reviewResponded 9 August 2024

Thank you for joining us at Deme! I'm delighted to hear that you enjoyed our new restaurant. Please come back soon for more fresh eastern Mediterranean.

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Reviewed 8 August 2024

Hotel is beautiful and extremely well-maintained. I loved everything about the design of our suite. To top it off, the staff was amazing! I got sick while I was here and they brought me tea with lemon and honey and also some ice and water. They were wonderful in every aspect. Truly one of my favorite hotels in LA and I have stayed at almost every Hyatt in the area. Do not hesitate for a second to stay here.

Date of stay: August 2024
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    • Sleep Quality
    • Rooms
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Review collected in partnership with this hotel
1  Thank cpandap
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Connie Wang, General Manager at Hotel Figueroa - Unbound Collection by Hyatt, responded to this reviewResponded 9 August 2024

Thank you for this wonderful review! I'm sorry that you were feeling poorly during your trip, but glad we could help make you a bit more comfortable. We appreciate your recommendation, and hope to see you again when you're feeling 100%.

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