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r0se2024

Looked better online

2.0 of 5 bubblesReviewed 12 Jun 2024
General design/ vibe/ rooms looked nicer online. The rooms were very noisy, pipework and the fridge kept us up at night.
The pool lost sun completely just before 5pm.
In terms of location it felt quite unsafe around there and there were protests happening outside the hotel from former staff.
The food was good however the music was so wrong, they were playing Soulja Boy and general 00's club hits very loudly on a sunday afternoon while we were eating.... well every time we were downstairs. The staff were helpful and let us have a late checkout.
Date of stay: June 2024
Trip type: Travelled on business
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Connie Wang, General Manager at Hotel Figueroa - Unbound Collection by Hyatt, responded to this review
Responded 12 Jun 2024
Thank you for sharing your experience. I apologize for the noise issues you describe, and I'll be sure to follow up with our team. I hope we will get another chance to host a visit to Hotel Figueroa, so we can provide a more comfortable stay.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews downtown la staples center beautiful hotel convention center heart of downtown boutique hotel bars and restaurants valet parking valet service lobby bar rooms are small love this hotel dtla sparrows manny staycation lakers
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Reviewed 12 June 2024

The hotel was amazing, the staff were all very nice (especially Manny)! If I visit LA again will definitely be staying here again!

The food at the Fig Cafe was also very delicious.

It’s also great that the hotel price is very reasonable given the fantastic service.

5 stars!

Date of stay: June 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank leototototo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Connie Wang, General Manager at Hotel Figueroa - Unbound Collection by Hyatt, responded to this reviewResponded 13 June 2024

I'm so pleased to hear that you enjoyed your stay at Hotel Fig, Leoto! Thank you for sharing such a lovely review. We hope your travels bring you back to Los Angeles so we can welcome you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2024

I had a excellent stay here. The place was extremely clean and every single staff member was friendly and warm. Food at the cafe was extremely delicious and room service was fast. Will definitely stay again.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Marsha1616
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Connie Wang, General Manager at Hotel Figueroa - Unbound Collection by Hyatt, responded to this reviewResponded 11 June 2024

Thank you for this wonderful review, Marsha! I'm so glad to hear that you enjoyed your stay and found our team so friendly. We look forward to welcoming you back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2024

We enjoyed our time here. Rooms were clean and well stocked. Restaurant was good. Convenient for crypto arena.

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank melissakwilcox
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Connie Wang, General Manager at Hotel Figueroa - Unbound Collection by Hyatt, responded to this reviewResponded 10 June 2024

Thank you for this five-star review! I'm thrilled to hear that you had a great experience with us. We hope to have the chance to welcome you back to DTLA.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2024

The location for me is perfect. I have everything I need within walking distance. Restaurants, bars, shops and even the Crypto Arena to watch a WNBA of the LA Sparks. The people make me feel so comfortable and at home that I came back and will continue to comeback to. 2023 was the first time and I really wanted to come back to the same hotel this year (2024). Big thank you to the whole crew and especially to the best bartender ever Jose or Jorge (i believe his name is 😬) from Mimosa breakfast to even valet parking and Manny the door man who takes care of everybody concerning luggage to opening the door gracefully 🙏.

Date of stay: June 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Indra Z
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Connie Wang, General Manager at Hotel Figueroa - Unbound Collection by Hyatt, responded to this reviewResponded 10 June 2024

Thank you for this awesome review! It was a pleasure to welcome you back. To hear that you felt at home is the best compliment we could imagine. I'll be sure to share your kind words with our colleagues. We hope to see you again soon.

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Reviewed 8 June 2024

We absolutely loved The Figueroa. Great bar and lounge area. Amazing food at the Fig restaurant. Wonderful pool area. It really was a 5 star stay and I can’t imagine why anyone would rate this hotel less than 5 stars. It has such a unique and individual style, not at all like the usual generic hotel chains which are very bland. You won’t be disappointed if you stay here!

The location is excellent too, We used the nearby metro nearly every day. It’s a straight run to Santa Monica / Venice Beach in around 40 minutes and only 30 minutes to Hollywood in the other direction.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank WanderlustJW49
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Connie Wang, General Manager at Hotel Figueroa - Unbound Collection by Hyatt, responded to this reviewResponded 10 June 2024

Thank you so much for this amazing review! I'm delighted to hear how much you loved your stay. Glad you especially enjoyed dining with us and spending time poolside. We appreciate your recommendation and hope to have the chance to welcome you back soon.

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