I am a local and so disappointed on what is happening at Thunder Valley, They have "tightened" their slot machines, eliminated one of the two "so called" free gifts, limited the 50% off the gift shop to max of $75, cut my free play down even though I had gambled more the month before, don't even go for the Fri/Sat drawings anymore had a lot of entries and never get called, within in the last few months that had software upgrades which caused them to hand pay and wait for over an hour, they stopped giving change at the ticket redemption machines (hoping you don't cash them) without hiring more cashiers and the lines are crazy long, you would think as a Elite member it would be easier, it is not! I have been burnt so many times in High Limits (as many others) don't even go in there anymore. I could write so much more but I won't, I am hoping more Elite/President members write reviews to force Thunder to get their act together and treat players with respect.
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