We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (399)
Filter reviews
401 results
Traveller rating
385
7
1
0
8
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
385
7
1
0
8
Show reviews that mention
All reviews special thanks ski instructor every night made us feel during our stay powder snow special mention my son ski resort top notch an amazing experience every meal take care yakiniku merlin chelliah chef john chef de village
Selected filters
Filter
Updating list...
46 - 51 of 401 reviews
Reviewed 10 April 2023

I visited Clubmed Kiroro Peak during 2-7 April. The trip was wonderful. The room was good. Food and beverage were nice. Entertainment every night was excellent and all staff performed like a professional!

The most impressive part is the snowboard coach there! Super thanks to the most handsome snowboard coach I've ever met ~ JAY and MICHAEL. Jay is so caring and attentive. He'd never in my class, but when he knew I couldn't S turn smoothly, he listened to me and understood my need, and recommended me to join Michael's class in that afternoon session. He always comforted me to "smile and enjoy"!

Michael is a superb snowboard coach. He could take care of each student in the group class, pointed out everyone's weakness and helped improve step-by-step. He built up my confidence. With his class for 1.5 days only, I do progress a lot and now I am a mid-sb2 player. I can S turn even in red slopes! Can't wait to meet him again to make me a superior sb2 or even sb3!!

Merit is also given to another GO, Stella. She is so sweet and helpful. She took care of our every need throughout our stay.

More, Michael and Jay are good performers. I enjoyed dancing with Michael, Jay and Stella every night!

Clubmed is happy family. Thank you Clubmed Kiroro Peak and Merlin for the excellment management! Looking forward to try all pistes of Kiroro next time when visit Kiroro Peak and Kiroro Grand.

Date of stay: April 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank vincewslaw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Club Med, Marketing at Club Med Kiroro Peak, responded to this reviewResponded 6 May 2023

Dear GM,

Thank you for choosing Club Med Kiroro for your holidays and being part of our opening season. We are pleased to know that you enjoyed our snow, our different facilities and food, and that our GO team took great care of you.

Greetings from Merlin, Jay, Michael, Stella and all the GO team.

We appreciate your kind review as it motivates us to continuously provide a high standard of service to our guests.

We look forward to see you coming back again to your new home :)

Sincerely,
-The Club Med Kiroro Team-

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2023

Our first time at club med and it is a unique experience. The hotel is new and the food is nice and well-presented. Group lessons are part of the package as well as the free flow of food and drinks. nighttime performance. Rental of ski and snowboarding equipment is additional but reasonable. I was a little disappointed that Kiroro Grand facilities, such as the Yakiniku and Onsen mentioned in the earlier reviews, were unavailable during our stay.

People are what make a difference here. The friendly GOs and instructors from different parts of the world will help you with your snowboard and ski equipment before and after class, offer you drinks, perform and party with you regardless of their roles. This creates a welcoming environment where people share their stories and experiences. Many thanks to all the GOs. Do not remember all your names, but special mention to Tong, and another Chinese GO at the bar who patiently taught my boy to play pool. Also Jay, Michael, Alex, Agathe, Stella, Ruby, Ernest, Fred, Ken Ken! Thanks for making our time there super memorable!

Room tip: You can take a bus from Sapporo or Otaru but have to book those in advance and the bus are is only available on some dates.
Date of stay: February 2023
    • Value
    • Location
    • Service
Thank August73
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Club Med, Marketing at Club Med Kiroro Peak, responded to this reviewResponded 6 May 2023

Dear August,

Thank you for choosing Club Med Kiroro for your holidays and being part of our opening season. We are pleased to know that you enjoyed our snow, our different facilities and food, and that our GO team took great care of you.

Greetings from Merlin, Tong, Jay, Michael, Alex, Agathe, Stella, Ruby, Ernest, Fred, Ken Ken and all the GO team.

We appreciate your kind review as it motivates us to continuously provide a high standard of service to our guests.

We look forward to see you coming back again to your new home :)

Sincerely,
-The Club Med Kiroro Team-

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2023 via mobile

Had a great time in Mar 2023 at Kiroro Peak. Special thanks to Tiffany, Kevin, Kei, Jessica and chef de mission Merlin.
Tiffany and Kevin were great and entertained our group of 14 in house while Kei and Jessica kept us upright on the slopes.
Tiffany was anything but ‘ru…bb…ish!!!’ and Kevin’s fish (?groper) onstage was sensational!
Highly recommend Club Med Kiroro Peak.
Beware Tiffany, Kevin, Kei, Jessica and Merlin we will be back!

Date of stay: March 2023
Trip type: Travelled with family
Thank Greg G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Club Med, Marketing at Club Med Kiroro Peak, responded to this reviewResponded 6 May 2023

Dear Greg,

Thank you for choosing Club Med Kiroro for your holidays and being part of our opening season. We are pleased to know that you enjoyed our snow, our different facilities and food, and that our GO team took great care of you.

Greetings from Merlin, Tiffany, Kevin, Kei, Jessica and all the GO team.

We appreciate your kind review as it motivates us to continuously provide a high standard of service to our guests.

We look forward to see you coming back again to your new home :)

Sincerely,
-The Club Med Kiroro Team-

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2023

Merlin was amazing! I met her in 2018 at Tomamu Club Med and was inspired by her dedication, enthusiasm, talent and energy, after 5 years I was surprised that she was more fit than before in all aspects. She and her team made us felt like home and being took care of.

Date of stay: April 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Club Med
Thank Jeff K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Club Med, Marketing at Club Med Kiroro Peak, responded to this reviewResponded 6 May 2023

Dear Jeff,

Thank you for choosing Club Med Kiroro for your holidays and being part of our opening season. We are pleased to know that you enjoyed our snow, our different facilities and food, and that our GO team took great care of you.

Greetings from Merlin and all the GO team.

We appreciate your kind review as it motivates us to continuously provide a high standard of service to our guests.

We look forward to see you coming back again to your new home :)

Sincerely,
-The Club Med Kiroro Team-

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2023

I came to this place alone with one objective and that is to learn snowboard. I have never touched a snowboard before and after 2 days, I can snowboard down the slope. Special thanks to my private instructor, Michael. He was so patient and encouraging, I couldn’t have done it without you 🙏 All the other teachers I had were all very good. I couldn’t be happier, I felt so welcome. There were always food, drinks and entertainment. Even traveling alone, I never felt lonely nor alone!
I want to give my special thanks to Chris, the bartender, he makes very good cocktails and so friendly, after a day of ski/ snowboard, I always look forward to go to the bar area for shows and drinks. Eddie was great too, he is always smiling and so full of energy.

Need to specially mentioned the housecleaning team. The place is so clean. Also the ski pro shop, those rental equipments are so clean and the staff especially Alan are so friendly.

Also I had no expectations with their food, i thought .. what can you expect from buffets. But surprisingly, the food is sooo nice, every night have different chef’s specials.. I’m so full all the time.

Receptionist were very friendly and helpful.

All the staff are so well trained, friendly, professional, helpful and the biggest difference compared to even 5 stars hotel is, you can feel the staff here all love their job and they are sincere about making their guests to have the best time.

Excellent place, excellent staff, excellent experience. I am already telling all my friends how good this place is.

Thank you everyone. Will definitely come back😊

Date of stay: April 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Roving66129702987
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Club Med, Marketing at Club Med Kiroro Peak, responded to this reviewResponded 6 May 2023

Dear GM,

Thank you for choosing Club Med Kiroro for your holidays and being part of our opening season. We are pleased to know that you enjoyed our snow, our different facilities and food, and that our GO team took great care of you.

Greetings from Merlin, Chris, Alan and all the GO team.

We appreciate your kind review as it motivates us to continuously provide a high standard of service to our guests.

We look forward to see you coming back again to your new home with all your friends :)

Sincerely,
-The Club Med Kiroro Team-

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews