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Hilton Grand Vacations at MarBrisa
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Reviews (714)
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11 - 16 of 714 reviews
Reviewed 3 weeks ago

Main reason for this trip was a 2 day visit to LegoLand. Hilton Grand Vacation at MarBrisa not only is in a great location, but have an exclusive back entrance into LegoLand. Amenities were a bonus... heated pools, gym, golf and more

  • Stayed: April 2018, travelled with family
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Review collected in partnership with Hilton Grand Vacations
1  Thank kalani082018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Very nice resort within walking distance to Lego Land!! Lighting in the kitchen was very poor. You may also need to ask housekeeping to supply mixing bowls. Pool and hot tubs were very nice and the pool had a nice snack shack that served good food and drinks.

  • Stayed: April 2018, travelled with family
    • Value
    • Location
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Review collected in partnership with RCI
Thank mcarl60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

we were charged $22 per vehicle per day to park. The resort is not located downtown where parking is limited. There was plenty of parking space on the resort grounds. Alsp we did not get into our room until after 5:00. This was well past the stated checkin time.

  • Stayed: April 2018, travelled with family
    • Value
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Review collected in partnership with RCI
1  Thank Barbara P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGrandVacations, Managing Director at Hilton Grand Vacations at MarBrisa, responded to this reviewResponded 4 weeks ago

Thank you for your recent visit to our resort. We regret that your stay was not more enjoyable and we do appreciate your candid feedback. Our nightly parking charge, which is consistent with other hotels/resorts in Carlsbad, helps defray expenses associated with maintaining the parking lots around campus. While rooms and suites are sometimes not available until the late afternoon, we do invite guests to use our resort pools, recreation areas, and activity centers until they are cleaned and released. Our goal is to try and have every room ready when guests arrive and we apologize for failing to do so in your case. Thank you again for sharing and we'll strive to improve in the future.

Dave Smith
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2018

The units and grounds are beautiful! Staff are all AWESOME!! Staff everywhere ready and willing to help you. Plenty of activities, live music and entertainment. The pool grounds are beautiful!!! Cabañas and hammocks are clean and great for relaxation. Perfect for families!

  • Stayed: April 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RCI
2  Thank kittycatsmeow1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGrandVacations, Managing Director at Hilton Grand Vacations at MarBrisa, responded to this reviewResponded 4 weeks ago

Thank you for your incredibly kind review. We're delighted to hear how much you enjoyed the activities and music around our resort. We look forward to seeing you and your family again soon.

Dave Smith
Managing Director

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Reviewed 16 April 2018 via mobile

I checked in and was concerned about the location of my Suite. Megan, the General Manager, came and assured me that She had herself assigned me the Best available Suite and explained me the amenities of the Resort. She also said that if I needed any assistance to let her know immediately. I was truly impressed by her concern for the Guests and their needs. She is the best General Manager I have met.

Stayed: April 2018, travelled on business
1  Thank Neal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGrandVacations, Managing Director at Hilton Grand Vacations at MarBrisa, responded to this reviewResponded 4 weeks ago

Thank you for your feedback. I greatly appreciate your kind comments about Megan, I have the privilege of working with her daily and she inspires our entire team. Reviews like yours really make our day. We wish you the best and look forward to your return.

Dave Smith
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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