I am writing a PRE-Vacation review of the Superior Service that we have received so far from several people within the Chic Punta Cana Resort.
18 of us will be travelling to CHIC in January 2019 and of the 9 couples 4 of us are celebrating BIG wedding anniversaries (3 couples at 25 years and 1 at 49 year). As I want this trip to be special, I contacted Chic to make sure everything will run smoothly.
As we are a group we are not able to use the online reservation system which is a quirk that they cannot explain or fix but when speaking with Diakara via email she assured me that my requests to be in certain rooms with king beds and in the same building that we want with all 9 of our rooms be close together will be taken care of by them. She provided us with alot of information and also made sure that she connected us with other personnel within Chic to assist us in making this trip special. She and others emailed us back within minutes each time and was always friendly and courteous in each communication. If this is what the service will be like when we get there then I can't wait to see what the service will be like in person. Already too excited and still have 8 months to go!!!More
- Free Wifi
- Free Parking