Dupont Motel is one of very few motels that are lucky enough to have many of the things needed to feel like home away from home.. EXCEPT for the staff. Convenient parking close to the rooms, located close to shopping areas and public transport, free unlimited wifi, cable television with all extra channels, spacious room, modern decor and decent kitchenette. Unfortunately with all that going for the motel it is completely over shadowed by lazy cleaning (hard to tell if the room had been vacuumed since last used and bathroom generally grimy). and rude, abrupt staff. From the moment my sister needed to ring the motel to confirm payment details, we were both made to feel like we were a hassle for the person that answered the phone. And it didnt get better from there, when I arrived at the motel and went to reception to check in the man who came to serve me which was the same rude staff member my sister had spoken to on the phone was abrupt, unwelcoming and generally rude. I could see my sisters credit card details on a word document on the reception computer and simply asked to double check the number would be deleted when transaction was confirmed and this man then said no it has to be kept on file which im unsure of where that file is or when its removed. He didnt give any directions to where my room would be, wasnt told general info such as check out time or where I could park even though my sister said yes on booking site to carpark free of charge. Later that evening when i went to make a cuppa i discovered there was no milk and i was supposed to have been given it when i checked in. In the morning when i checked out I wanted to mention discretely to the man who was at reception that i hadnt been made to feel especially welcomed when i checked in, but when i did say something to this staff member i received no sorry or even that he would pass that information on.
If you dont mind being made to feel like they dont want your business in future by staff then this motel would be fabulous for you but maybe bring some spare towels and a give it a quick clean when you arrive.