Everything was great, I was a premier level client, so I had access to everything, except, what most people complained about. The flies, the empty restaurants, my daughter got sick so taking food out was challenging, but I speak Spanish and I spoke to the, people in charge, the supervisors, do not always help you. The smoking rules was not enforced. Probably because of the tobacco factory, on the premises. Guests were allowed boomboxes, on the pool. If you are paying top dollar, not ok. The activities, were awesome. But our concierge never told us that the non-motorized equipment was free.
I did not use the kids club. My down synd dr ome adult had a blast, with the night entertainment, but, the were showing too much for a family place. The spa was awesome. The hydrotheraphy showers were not working properly, though. I would come back, again. I feel that we did not use all of the inclusiveness of the resort.
The excursions were expensive, not discount, for premier guests. Some thins need to be tweaked, though.
- Free Parking
- Breakfast included