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All reviews alcazar de la reina beautiful hotel restaurant attached to the hotel lovely town small town certainly worth a visit few minutes walk breakfast buffet is reception staff no hot water spanish town yogurt feathers pigeon dip spain festival
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Reviewed 28 April 2018

This hotel was just what I had hoped for; quiet, with no internal or external noise, very comfortable, smiling and efficient staff and beautifully located on a terrace at the edge of the old town with a stunning view of the plains and mountains on the horizon, and the Cueva de La Batida. It was unfortunate that it rained half the time I was there (April) and the tourist authority had seen fit to close both museums and not ensure the churches were open, just at the beginning of the tourist season. Perhaps the hotel could encourage it to a better job?! But the necropolis was interesting and moving, and there are some lovely walks in countryside just 5 minutes from the hotel.

Date of stay: April 2018
  • Trip type: Travelled solo
    • Location
    • Rooms
    • Service
Thank Caroline N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
alcazarreina, Gerente at Alcazar de la Reina Hotel, responded to this reviewResponded 7 May 2018

Thank you for your nice comments. For all of us the guests are the most important value in the hotel. As you said our situation in the twon is the best, just in the city centre near to all important monuments and places to visit. Sorry for the weather ...next time will be nice and sunny !

We look forward to receive you in the nar future.,

Manuel Sanchez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2018

We visited Carmona in December and found this pet friendly hotel ( but were charged for the dogs stay ) and placed in a room at the furthest point to the front door
, which I found quite strange
Our room was slightly dated but warm and clean but with good views
There was a bar downstairs which served amazing tapas
We paid for parking in the underground car park which I would recommend as saw broken glass outside on the road suggesting car windows had been smashed
We would return as Carmona is a beautiful town and well worth a visit but hotel staff could have been slightly more attentive

Date of stay: December 2017
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Wendy N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
alcazarreina, Director General at Alcazar de la Reina Hotel, responded to this reviewResponded 19 January 2019

Dear Wendy N,

Thank you for sharing your opinion with us. We take note of your comments. We hope to see you soon and give you welcome again in our Alcázar de la Reina Hotel.

Kind regards

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Reviewed 24 January 2018

We were expecting so much more from this hotel. We had pre-booked a parking space in the car park (at an extra charge), only to find out you can park for free outside (granted there are limited spaces). At check in, you just get handed a key, with little information given, just what time breakfast is served. also no help with baggage was offered. The appearance at first looked ok but on closer inspection there was a stair rod loose and worn carpet on the stairs.
The bedroom's appearance was tired and needed bringing up to date, very cold floors to walk on. OK that aside breakfast was, well putting politely was poor. Don't get me wrong the selection was extensive but the quality was sadly lacking. You could squeeze your own orange juice (maybe a novelty) but just made your hands sticky. No matter what time you arrived for breakfast, the eggs were cold, bacon undercooked, the sliced fruit which had been there for at least 3 days was curling up and probably the worst coffee I've had. Bear in mind that breakfast in charged 'extra' and as we booked in advance, we were offered half the normal price of 13euros per person. The décor of the breakfast room was stuck in the 80's.
Finally why have an Irish bar attached to a Spanish hotel? Oh and by the way if you did want to try it on Thursday or Friday night, it was shut.
In hindsight I would book the Paradore if going back.

Date of stay: January 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Trip-Guides
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 December 2017

We stayed here one night after flying into Seville airport - its about a half hour drive. There is public parking (free) out front of the hotel at the look out spot, the hotel also has private parking but we didn't use this.

The hotel is quite attractive, our room was large, with a decent sized bathroom. Got a bit cold at night - and found an extra blanket in the cupboard (no heating). The shower was a bit weak but still adequate.

There was a nice looking pool in the centre of the hotel - however as we stayed over winter we didn't use it.

Overall, happy with the stay - nothing to complain about, good value and easy walking distance to everything we wanted to see in Carmona (to be fair - everything withing the old city is easy walking distance!)

Date of stay: December 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank kiwi_abroad186338
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
alcazarreina, Director General at Alcazar de la Reina Hotel, responded to this reviewResponded 19 January 2019

Dear kiwi_abroad186338,

Thank you so much for sharing your opinion with us and to choose to spend your holidays in Carmona and enjoyed a pleasant stay. We are very happy that you liked our swimming pool!

Kind regards

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Reviewed 14 October 2017

We had problems finding the hotel by car through all those narrow streets. We should have accessed the hotel from Parador.
It was noisy for a long time during the night because of some teenagers in front of the hotel.
The room is convenient and spacious.
Carmona is a pretty and lively town.

Date of stay: November 2016
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank Kremena A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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