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“First time visitor, certainly won't be the last! THE best experience.”

Mulan Malaysian Restaurant
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Ranked #1 of 30 Restaurants in Birkenhead
Certificate of Excellence
Price range: $10 - $27
Description: Mulan Malaysian located in historic building and serve Chef's traditional home cooked style food, Penang Malaysia. Mix culture in the family Indian, Chinese and Eurasian. Melting pot of flavors , fresh ingredients from local produce served to the table.
Restaurant details
Description: Mulan Malaysian located in historic building and serve Chef's traditional home cooked style food, Penang Malaysia. Mix culture in the family Indian, Chinese and Eurasian. Melting pot of flavors , fresh ingredients from local produce served to the table.
Reviewed 28 April 2023

I had a meal in Mulan for the first time on Wednesday night and without a doubt it was THE best food, restaurant experience I have ever had! The food was exquisite, the owners and staff so lovely and friendly. Absolutely couldn't fault them.

Date of visit: March 2023
    • Value
    • Service
    • Food
1  Thank NorthStar499792
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (209)
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60 - 64 of 209 reviews

Reviewed 27 April 2023

By far the best Malaysian we’ve had in Auckland! Amazing portions, superb cocktails and a very wholesome staff! Special hats off to the 14yr old running the pass!
Jacey & Rishabh

Date of visit: April 2023
    • Value
    • Atmosphere
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Review collected in partnership with www.restauranthub.co.nz
1  Thank Rishabh329
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 April 2023

We are in the food and hospitality business.

It is not just about the quality of the food. It is about providing excellent customer service.

We were a party of 10 with a potential last minute addition of one other (to make 11). The occasion was to say goodbye to family and friends emigrating to Europe.

When the waiter found out we might become a party of 11, he said we would be charged a minimum of $60 a head (the buffet).

The waiter then refused to take our order for nibbles until our remaining 2 guests turned up. When they did turn up (making a party of 10), the waiter then said if an 11th person turned up in the next 10 minutes, we would all be charged the $60 a head minimum.

The service then continued with the same jobs worth attitude. When we asked for a doggy bag of uneaten food, the waiter put a plastic carton on the table and said this costs $0.50c. One of our guests quipped, would we be charged that if we had paid the $60 / head buffet. The waiter then replied the restaurant would have made more money if we were 2 tables of 5 rather than a party of 10. Our bill for food only was $560, ie $56 / head.

When we mentioned the poor customer service to the owner (a husband and wife team), they complained that they had had a hard day as everyone was complaining about the $60 / head minimum charge for parties greater than 10 people. The owners would not take onboard that the issue was their inflexible policy and poor customer service. Rather than apologizing, they chose to argue. We would have returned as the food is good. On average, a customer who has a good experience returns to a restaurant at least 3 times in a year. Instead for the sake of $4 / head, Mulan has lost a returning customer. To top it all off, the owner’s wife started shouting at one of our guests and grabbed hold of her.

We believe in looking after local businesses. Accordingly, a business should look after its customers.

Mulan - we felt you had contempt for your customer. Either step up your service or step out of Birkenhead.

Date of visit: April 2023
    • Value
    • Service
    • Food
3  Thank Tania B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 April 2023

Beautiful everything. The environment, staff, the food, loved it.
The best roti bread I have ever ever eaten.
Highly recommend Mulan.

Date of visit: April 2023
    • Value
    • Atmosphere
    • Service
    • Food
Review collected in partnership with www.restauranthub.co.nz
1  Thank VanZyl2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 April 2023

It was a busy night considering it’s Tuesday, service staff always acknowledged and kindly asked if ready to be served
I have to try other meat dish on the menu

Date of visit: April 2023
    • Value
    • Atmosphere
    • Service
    • Food
Review collected in partnership with www.restauranthub.co.nz
1  Thank artono2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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