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Reviewed 14 June 2018 via mobile

Great staff and very attentive. Thanks to Lori, Dylan, Eden and Brianna. They did a marvelous kid!! Also thumbs up to Queta! Thanks for helping us feel at home!! If I am ever back inScottsdale, this is the place that we will choose!

Stayed: June 2018, travelled on business
1  Thank elsanchezito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamConcord, Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this reviewResponded 15 June 2018

Dear elsanchezito, we appreciate the shout outs to some of our amazing staff members. We are happy you were especially pleased with Lori, Dylan, Eden, Brianna and Queta and your compliments have been shared with them. all of us at Holiday Inn Express & Suites Scottsdale - Old Town hope to have you back for a visit and soon. Travel well!

Best,
Trisha Ryno
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2018

not enough space here to list everything i loved about this place, but just say the room was terrific, the pool was stellar, the happy-hour is, well, HAPPY. beautiful clean place. Oranagos pizza is across the street (very good).

breakfast was a little weak, but everything else made up for that.

funny thing, but there is another holiday-inn on Gold Dust north of there about 6 miles which is nowhere near this good (that location has a rude woman named Amanda at the front desk).. how two locations so close together with the same names can be so different is beyond me.

  • Stayed: June 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank arizona-mark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2018

Probably the best mid-range chain hotel I have stayed in, for the following reasons:
Lorri & Eden greeted me pleasantly upon entering the large, clean reception area; They provided a few area restaurant names; Large, exceptionally clean 2 room suite w/ 2 flat screen TVs, Keurig coffee machine, free wi-fi, food w/ beer & wine at the Manager's evening reception, full breakfast, plenty of drawer and closet space at a very reasonable price - seasonally adjusted $63.95 plus the typical taxes ($1.13 County Highway tax (?) and $3.18 City Bed tax and sales tax) for a total of $72.51.
The area behind the bathroom door, which is usually dirty in other hotels, was clean in this one. Great place.

Room Tip: Room 301, at the end of the hallway, was away from the elevator and vending machines. It is very quiet.
  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Service
Thank l1106410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamConcord, Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this reviewResponded 14 June 2018

Dear l1106410, thank you for the amazing 5 star review and compliments on our friendly staff! From our well appointed guest rooms to our great service, we are a good value and option when in Scottsdale! Thanks for being our guest and we hope you will make us your home away from home the next time you are in the area.

Best,
Trisha Ryno
General Manager

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Reviewed 9 June 2018

this hotel is in a great location where you can walk to many restaurants and the entertainment district. Clean and very spacious rooms. Louis at the front desk was extremely helpful. Shuttle is also very helpful.

  • Stayed: June 2018, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank MissouriCalclan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2018

This place is amazing. Great stay. We got a room for about $83 out the door on a Friday. They have a great free breakfast and even a free happy hour (on certain days they said). The pool was nice. I have a 2-3 year old who don't like to swim much but there was a long step that allowed them to feel safe, they usually only swim in baby pools. The room was very clean. Our room had a separate closed of living room and two tvs. I thought that was awesome and i didn't expect that. It was nice because there was also a pull out bed in the couch in the living room. The internet is also free. Make sure you become a IGB member for points. There is a very convenient shuttle that picked up my mom from the airport (15 min away) so I didn't' have to go pick her up. The staff was very pleasant and nice. I don't usually do reviews unless I'm blown away, and I am blown away on how great this hotel is run. You would love it. Oh and the Lo Lo's restaurant next store is awesome. The fried chicken and waffles are delicious, my first time eating the combo. I wish I had one of those in Tucson! Will come back again for this short trip up here.

Room Tip: 269 was very very quiet
  • Stayed: May 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Disruptive S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamConcord, Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this reviewResponded 4 June 2018

Dear Disruptive S.,

We are absolutely delighted to hear you had such a great stay with us at Holiday Inn Express & Suites Scottsdale - Old Town! Thank you for such a complimentary review. We always try to make the best impact on our guests with providing a comfortable stay, along with many complimentary amenities, such as the shuttle service, breakfast, and our Manager's Reception that takes place six days of the week. We are also very happy your child could enjoy our pool, our guest room was perfect for your needs, and loved our location. Lo Lo's is definitely a great treat. It was our pleasure accommodating you, and we look forward to your next visit with us. Until then, safe travels!

Trisha Ryno
General Manager

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