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Reviewed 15 January 2018

Checked in late Saturday night, the front door was locked but quickly the front desk staff opened up the door for us. Check in at 2:00 am was easy. We were given a king room when we requested 2 queen but this was quickly resolved. Our room was very clean and had everything we needed or 4 nights. The free breakfast was good and always stocked. We didn't use the pool but heard it was heated. The property was very clean and well kept.

Date of stay: January 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank 3boaters
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Damian H, General Manager at Hampton Inn & Suites by Hilton Phoenix Scottsdale Shea Blvd, responded to this reviewResponded 27 January 2018

Thank you for your comments and taking the time to review us. For security purposes, like many hotels, we do lock our front doors late at night and our 24-hour team are always on hand to provide access and a smooth arrival process. At that time of day, we understand the need to get you into your room for a good night of sleep.

We hope to see you again soon and have the opportunity to try out the zero entry pool and spa that you missed on this visit. Thank you for choosing to stay with us.

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Reviewed 13 January 2018

Hotel was beautiful - newly renovated with modern design. The room was very spacious and the bed was extremely comfortable. The courtyard area with the pool was extremely nice and a very relaxing area. The complimentary breakfast was also better than most. We were really impressed with this hotel, we highly recommend it and will definitely stay again.

Date of stay: January 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank walt453
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Damian H, General Manager at Hampton Inn & Suites by Hilton Phoenix Scottsdale Shea Blvd, responded to this reviewResponded 27 January 2018

Thank you for the kind words and taking the time to review us on TripAdvisor. It is always comforting to know when we have made a stay special and look forward to doing so on your next visit to Scottsdale.

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Reviewed 6 January 2018

Newly remodeled! Clean and aesthetically pleasing inside and out. We stayed here for 4 nights while exploring Phoenix and the surrounding areas. Check in and out were super fast. Front desk and breakfast staff are nice and helpful.

Our room is a bit tight and small but very clean. The shower and lighting in the bathroom were great. AC was noisy, it rumbles quite loudly at times, feels like a train is coming across the bedroom. Our son complained equally loudly the next morning and he wanted to sleep in the car the next night. We solved that by getting him a box of ear plugs. Anyhow, the room is equipped with microwave, small fridge,and other little things for our conveniences. Bed was made, room was cleaned everyday.

Good breakfast selection, coffee available all day and yummy cookies in the evening.

It's a convenient location, near good restaurants and shops.

I made reservation on line a couple of weeks before based on recent reviews, but I confessed that I was a bit worried about the low rating. This Hampton certainly meets the Hilton standard and more. I would give it 4 stars but I'm going to help it a little to where it should be, after all cleanliness was what's important to me.

Date of stay: December 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank 167christinek
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Damian H, General Manager at Hampton Inn & Suites by Hilton Phoenix Scottsdale Shea Blvd, responded to this reviewResponded 27 January 2018

Christine, thank you for your positive comment and for taking the chance on us. We are a new property and our low ranking is mainly due to the small number of reviews at present. We certainly look forward to rising as people like yourself, get to experience our rooms and team.
I apologize for the noise in the room and have already replaced the AC unit that was making the noise, after conducting an investigation from this review. We take our guest comments very seriously and appreciate your bringing this to our attention.

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Reviewed 5 January 2018

Really enjoyed our stay at Hampton in Scottsdale, AZ. They accommodated our early check in request and were very helpful with my 92 year old mother who uses a walker. Breakfast was very good, big selection including fresh fruit. Pool, business center very nice. Rooms clean and spacious. Would stay there again.

Date of stay: December 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Diane T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Damian H, General Manager at Hampton Inn & Suites by Hilton Phoenix Scottsdale Shea Blvd, responded to this reviewResponded 27 January 2018

Thank you for your kind review and we certainly look forward to your return when you come to Scottsdale. I hope your mother enjoyed her visit too.

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Reviewed 5 January 2018

Conveniently located off the freeways and in a nice area. Room was perfect and super clean. Modern and updated. Super comfy bed. Very quiet and great place to relax. The night/ evening staff is super nice,

Date of stay: January 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank cwilson25
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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