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“Great complex”
12th St. Entrance (at dusk)
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12th St. Entrance (at dusk)
Living Room (view #1) Canyon Pool (view #1)
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Very good
67 reviews
12th St. Entrance (at dusk)
Living Room (view #1)
Canyon Pool (view #1)
Canyon Pool (view #2)
Canyon Pool at Dusk
Hot Tub at Canyon Pool
Mountain View Surrounding Resort
Central Fountain and Roundabout at Nightfall
Resort Grounds at Nightfall
Towering Palms at Sunrise Pool
Entrance to Sunrise Pool at Nightfall
Sunrise Pool (view #1)
Sunrise Pool (view #2)
Resort Grounds (green all year round)
Green Belt and Wash (view #1)
Green Belt and Wash (view #2)
Sunset Pool Complex
Sunset Pool at Dusk
Resort Tennis Courts
Resort Basketball Courts
Moonscape Over Resort
Building Exterior (front)
Front Entrance w/new Security Door (for reinforcement & use in ideal weather)
Living Room (view #2)
Living Room (view #2, soaked in sunshine)
Kitchen (fully equipped; view #1)
Kitchen (view #2)
Dining Area
Guest Bedroom (view #1)
Guest Bedroom (view #2)
Guest Bedroom (view #3)
Guest Bedroom w/king bed option (view #1)
Guest Bedroom w/king bed option (view #2)
Guest Bathroom (view #1)
Guest Bathroom (view #2)
Master Bedroom (view #1)
Master Bedroom (view #2)
Master Bedroom (view #3; sunsoaked)
Master Bathroom (view #1)
Master Bathroom (view #2)
Private Laundry Room
Private Double Balcony, Lounging Side
Private Double Balcony, Dining Side
View from Double Balcony
New retractable solar shades on double balcony provide extra privacy while blocking out 90% UV rays!
View of Double Balcony
Unit Floor Plan
Golf at Neighboring Pointe Resort (view #1)
Golf at Neighboring Pointe Resort (view #2)
North Mountain Preserve (1/2 mile walk)
Hiking at North Mountain
View from Neighboring Mountaintop Restaurant at Dawn
View from Neighboring Mountaintop Restaurant by Night
Phoenix City Skyline
Phoenix Desert at Nightfall
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 5
Phoenix, Arizona

Reviews from our community

Very good - based on 67 reviews
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Reviews from our community

Date | Rating
  • English first
  • Portuguese first
  • Any
English first
English first
Portuguese first
Any
English first
Cari49
Missouri
1 review
“Great complex”
Reviewed 21 November 2015 for a stay in November 2015

Nice gated community with covered parking. Newly painted with freshly shampooed carpets as well as new memory foam mattresses. Management helpful and friendly. Would maybe suggest coffee pot with auto shutoff.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Gated community and pool.
Liked least: Second floor
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockford, IL
Reviewed 31 March 2015 for a stay in March 2015
1
person found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Liked least: How dated everything in the unit was
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
1 Apr 2015
Thank you for the review, as we take suggestions into consideration and always act when we can verify the issue or have more than one guest issue the same complaint. If there are any towels that have permanent marks that do not come off guests are welcome to set them aside, but all towels are always washed and clean upon arrival. Unfortunately, guests often use make-up or bleaching products on their face so new towels can be "ruined" instantly by non-removable marks and bleach stains. The sheets in the master bedroom were replaced just last summer, although it is possible there may have been a recent rip or tear that housekeeping did not pick up on. We do periodically inspect and replace towels and linens as needed, and provide a large assortment and extra supply to choose from in the linen closets, but it is possible when managing multiple units that there may be an instance where some towels that should be removed are overlooked and may nevertheless linger. If there is an issue we ask that the guest let us know so we can see the situation and take any necessary action. We were never contacted by these guests with any specific complaints during their visit however and can only respond to what we are made aware of.

Because everything in the unit is exactly as depicted in the multiple photos, we're not sure what this guest specifically is referring to or considers "dated". We do receive a diverse demographic of travelers whose preferences in decor will naturally differ, which is why we offer several units with multiple photos and design schemes each to choose from beforehand. We will be upgrading certain features such as countertops, bath fixtures and cabinet facing in this particular unit shortly, but the painting, wood flooring, carpeting and upholstery are all quite new and in excellent shape. Nevertheless, we encourage guests only to reserve those properties whose photos they find suitable to their tastes and needs beforehand.

Unfortunately, we cannot control and are not responsible for maintenance work that may be done at different times of year to different areas of the community. As the resort is very well maintained, there may occasionally be noise or minor inconveniences when any exterior landscaping or work is being performed that may temporarily detract from the quiet and serenity visitors have come to appreciate in this community. In order to preserve aesthetics and keep the community fresh and updated, all buildings and structures in the entire vast complex get restored, power washed and repainted with a completely new color scheme every 10-12 years. While it is unfortunate that the prep and painting of these guests' particular building coincided with the week of their stay, we have no way of knowing the schedule ahead of time, and even then large and unique projects like this are constantly adjusted according to workflow. To be clear, the guests were not asked to do anything with the interior or move any furniture inside, but simply to move a few chairs and side tables to the center of the balcony so painters could access walls with a 2-3 ft. clearance all around on that particular day. We do not do this ahead of arrival because the exact day it will occur is not known until the last minute and we want our guests to be able to enjoy relaxing on the patio and balconies in the mean time. While this is a very rare occurrence, it is not something future guests will encounter unless they happen to be staying in a building that is being painted the same week as their visit in another 10-12 years from now, and most have been very happy with the new, modern look of the facility. Please understand however that incidental occurrences such as this, temporary closures of one of the pool areas, inclement weather or any other unforeseen repairs or construction issues do not reflect on our accommodations and may occur at any facility anywhere at any time, and to be fair are beyond the scope of what a review of a specific rental property listing on this site and its provisions is meant to cover.

We pride ourselves in having a representative meet and greet guests and provide personal on-site service to tend to their needs during their visit, and will continue to consider all suggestions in an effort to consistently improve and provide our guests with an excellent value at our very low and competitive rates.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Frederick, Maryland
Reviewed 27 March 2015 for a stay in March 2015

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Kitchen and laundry
Liked least: The balky keypad on the property entrance gate
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Grande Prairie, Canada
Reviewed 17 March 2015 for a stay in March 2015

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Being greeted personally to answer any questions because our first time to Phoenix.
Liked least: Not long enough.
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Older travelers People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 14 February 2015 for a stay in February 2015

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Apartment location and size
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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