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Reviewed 7 August 2019

The staff are friendly and helpful. always smiling and willing to help. especially laauli, Imo and the lovely staff at the front desk. The rooms are clean, the air con is fantastic, the buffet breakfast is delicious. Their food is generous servings. I had read bad reviews from the past and I believe from what I've read, that the hotel has taken that feedback into consideration and improved their previous faults and flaws. Sometimes they do have a minor shortage of pool towels especially when it's a full house but that did not hinder our stay whatsoever. My family will definitely be back!

Date of stay: August 2019
Trip type: Travelled with family
Thank Katmiahchi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 August 2019

This was the most expensive place we stayed in Samoa and I have to say was a little disappointing. The room we had was dark and grimy, the food wasn't that great and kids play area needed some serious TLC. On the up side, it was handy to the markets and playground across the road.

Date of stay: September 2018
    • Value
    • Rooms
    • Service
Thank Becky B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 August 2019 via mobile

This has been mt third stay at the Tanoa now and it never disappoints. The service is amazing with amazing staff, you jyst have to go and meet the lovely Seri, she is so helpful and always has a beautiful smile on her face. She is also a part if the fia fia show there and is just beautiful to watch.
The rooms are great and cleaned daily and the room service are also always helpful and happy. They must have great management here as i believe it shines through too their staff.
The buffet breakfast is delicious with a great variety and img the omelettes are the best ive had.
Highly recommend the Tanoa and i will most definitely stay here again

Date of stay: May 2019
Trip type: Travelled with family
Thank Belinda A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 July 2019

This is a beautiful property wth beautiful rooms. I had room 418 which was nice size and comfortable. There is complimentary water in the mini-fridge as well as boxed milk for coffee

Even though our guide had called the hotel to make sure rooms would be ready, and was assured that they were, when our group arrived at 5pm two of the six rooms we needed were not ready. Also, when finally receiving a room, it had problems: safe was locked, TV did not work and wi-fi was not accessible as my name had been misspelled at check-in.

The bar restaurant is very good. I was not that hungry so had the green salad with chicken and their lemonade which is very nice. Friends had margarita pizzas which they reported as OK.

This is a beautiful, well located property which, unfortunately is hampered by slow housekeeping.

Date of stay: July 2019
  • Trip type: Travelled with friends
    • Value
    • Rooms
    • Service
Thank EstherP1882
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 July 2019 via mobile

We had the best time at my dad's birthday celebration and did not experience any stress in the background because of Tanoa's Conference Management Team who I must name as they deserve the recognition: Lafo, Ricky, Upu, Kaloline, Ina, Thomas, Maligi, Misi and Tavai. Thank you for everything and wishing you all a Blessed rest of the year!

Date of stay: May 2019
Trip type: Travelled with family
Thank OnAir18568178175
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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