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Lol.travel
Vio.com
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8 - 13 of 148 reviews
Reviewed 17 March 2019 via mobile

Overpriced. Their key machine stopped working and they had to let everybody in their hotel rooms manually for 2 days. We heard the cleaning lady laughing outside about it how they're still making money off people. The rooms are outdated and rooms smell like cigarettes. My girlfriend and I had allergic reactions to something in the room. The towels were nothing short of being sandpaper.

Date of stay: March 2019
Trip type: Travelled as a couple
1  Thank ekrazon65
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 March 2019

On and off internet.
Ice machines broken
dirty carpet and couch
cheesy breakfast
no plates, forks cooking implements, or anything in "Kitchenette" You have to ask.
sink backed up and handle broke
no hot water one night

Room tip: book another hotel
Date of stay: March 2019
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank Artpersonontheroad
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 March 2019 via mobile

We reserved a king suite and got a room with 2 small beds. My husband and I had to sleep in separate beds. Not the worst thing ever but to wake up to ZERO hot water after a long day of traveling the night before was unacceptable. The front desk lady said we’d have to call back on Monday, that she wasn’t able to make things right for us - what a joke!!

Date of stay: March 2019
Trip type: Travelled as a couple
2  Thank HospitalityGal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 March 2019 via mobile

This is an old dump in a sketchy part of town. It hasn’t been well cared for. It was nasty. The linoleum and carpet were dirty. The TV didn’t work. The chest in the room was smashed and broken on one end. The tub was stained. There weren’t sufficient linens. Light bulbs were missing.

I am hoping the sheets were clean. I liked that it was pet-friendly, but I will admit we put our dog’s bed in his kennel off the nasty floor. I just couldn’t bring myself to take a shower.

We got out of there without trying the breakfast, tiptoeing on the nasty floor, and wiping off our shoe soles before getting in our car.

Spend the money to get a decent room in Phoenix or drive on to another place where prices are not so high.

Date of stay: February 2019
Trip type: Travelled as a couple
Thank Silver Q
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 March 2019

We checked in about 6 PM on a Friday. At the room, I noticed the lock had a flickering red light. My card didn't work, which isn't unusual, but the door wasn't locked. I walked in and callled the desk. They sent a maintenance guy, who couldn't get it to work. Another room became available, we moved there. We found the heater was insufficient for the cool February night. We decided to check out and stay across the street. As of this review, 9 days later, I still haven't been credited back my payment. I've spoken with several clerks and the manager (just once) She still owes me a call back on the credit.

Room tip: Try another place. Ignore the sleep quality rating. The website wouldn't allow me to leave it blank
Date of stay: February 2019
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Service
Thank JFMJr15
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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