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Kaya Belek
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Reviews (3,345)
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Reviewed 4 weeks ago via mobile

What a great experience. I have played Golf in Spain and France on many occasions but golfing in Turkey is the future!! We stayed at the Kaya Belek which is based in the heart of 14 Golf Courses - we played 5 different ones but this is seperate to the Hotel (total bill £1K for 7 nights). The Hotel was very impressive. We had a all incusive and wanted for nothing, the buffet always looked amazing & offered a huge spread of food. There was also a huge pool and beech side snack and drinks bar open from 12-330. No paying for deck chairs on the beech, nobody asking you if you wana buy sun glasses. Just pure brilliance. The place was spotless and the staff awesome. Loads of classes going on (yoga, tennis etc). If I could change 1 thing it would be the bed, but still OK. The golf courses were all amazing and super organised. TIP: If you play the Montgomerie Course its an all inclusive venue so you can eat and drink there for free all day!! (Yes unbelievable, so make a day of it)! Our group will be returning next year for certain. Nearby there is the Land of Legends’ shopping centre - its a must visit in the evening where the £1B complex turns into a theatre production!!! Its free to get in & its not nearly as expensive to shop and eat there as you may think! Also a Water park there (as you do) £25 for the day - amazing value. There is also a Disney style theme park under construction.

Stayed: April 2018, travelled with friends
Thank DrTowel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DERYA K, Halkla İlişkiler Müdürü at Kaya Belek, responded to this reviewResponded 4 weeks ago

Dear guest DrTowel
Thank you for sparing your precious time to share your views. Constructive criticism from our guests is just as important for us as positive feedback.
Firstly, we would like to let you know that the issues which you have highlighted will be looked at more closely. We assure you that we will do everything possible in order for you to have an impeccable holiday next time.
We look forward to welcoming you again. It will be a pleasure to assist you with anything you may need.
Sincerely,
Derya KAYIKCI
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Great place for family and business and very nice guest relations representative)))))))))))). The food was delicious. I would recommend that place to everybody who wants to come and enjoy their holiday in Antalya.

Stayed: April 2018
Thank Serhat K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DERYA K, Halkla İlişkiler Müdürü at Kaya Belek, responded to this reviewResponded 4 weeks ago

Dear guest Serhat K,

We are very happy to read that our level of services and offerings was up to your expectations.
Thank you once again for all your comments and we look forward to welcoming you back in the near future.

Yours sincerely
Derya KAYIKCI
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

We stayed at Kaya Belek during off season (April) for 3 nights.

Rooms:
Our room was spacious and had a nice sea view. One down side was the extremely uncomfortable mattress. Minibar is refreshed daily with only soft drinks.

Restaurant:
A wide selection of food is offered in the main restaurant. Poultry was very dominant comparing to red meat (maybe it's due to the season).
Although we tried most of the dishes, we did not come up with an unforgettable taste.
Drinks are served to the tables, service was fine.

Bars:
They are the weakest links in the entire hotel. Only local draft beer (Efes) is served, no other alternatives. Also it's expected that at least a few import alcohol brands to be served in a hotel at this price range. However, all the alcohols were local and very very low quality. Even one of the bartenders confessed that he had never seen some of the brands before that he served in the hotel.

Beach&Pool:
Although it's promised by the hotel management on the fliers and through travel agencies that the beach will be opened on 1st of April, it was not ready. There were ongoing arrangements on the beach for 3 days. The beach was more like a construction area than a peaceful place to rest in.
Pool side was ok, plenty of sun loungers were available. Drinks served into the pool area.

On our first day, the hotel surprised us by dropping a complimentary fruit basket and a bottle of wine in our room. That was a thoughtful gesture.

Overall, it was a nice hotel but a few arrangements must be made in the restaurant and in the bars to compete with other alternatives in the area that have the same price range.

  • Stayed: April 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank towakina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DERYA K, Halkla İlişkiler Müdürü at Kaya Belek, responded to this reviewResponded 5 April 2018

Dear guest towakina,
Thank you for sparing your precious time to share your views. Constructive criticism from our guests is just as important for us as positive feedback.
Firstly, we would like to let you know that the issues which you have highlighted will be looked at more closely. We assure you that we will do everything possible in order for you to have an impeccable holiday next time.
We look forward to welcoming you again. It will be a pleasure to assist you with anything you may need.
Sincerely,
Derya KAYIKCI
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2018 via mobile

Personel is super friendly (especially the cleaning lady from the hard courts and Rima from guest relations). Hotel is very nice and tennis courts are great. Always good to come back here! Entertainment is great, too.

Stayed: March 2018, travelled on business
1  Thank Grimmster96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DERYA K, Halkla İlişkiler Müdürü at Kaya Belek, responded to this reviewResponded 30 March 2018

Dear guest Grimmster96,
Thank you for sparing your precious time to share your views. Constructive criticism from our guests is just as important for us as positive feedback.
Firstly, we would like to let you know that the issues which you have highlighted will be looked at more closely. We assure you that we will do everything possible in order for you to have an impeccable holiday next time.
We look forward to welcoming you again. It will be a pleasure to assist you with anything you may need.
Sincerely,
Derya KAYIKCI
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2018 via mobile

The hotels location is good we are the second time here and like always the view is so good restaurant is very good the food dessert and they have every day interesting show activities it was really amazing week with my friends so we are recommend this place thanx to all stuff

Stayed: March 2018, travelled with friends
1  Thank miromirosarg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DERYA K, Halkla İlişkiler Müdürü at Kaya Belek, responded to this reviewResponded 30 March 2018

Dear guest Angela M,miromirosarg
ould like to let you know that the issues which you have highlighted will be looked at more closely. We assure you that we will do everything possible in order for you to have an impeccable holiday next time.
Thank you for sparing your precious time to share your views. Constructive criticism from our guests is just as important for us as positive feedback.
For Everything from bk guest@kayahotels.com.tr e mail adress you can contact with us.
We look forward to welcoming you again. It will be a pleasure to assist you with anything you may need.
Sincerely,
Derya KAYIKCI
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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