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All reviews ria formosa village view lovely hotel fishing town star hotel fish market a sea view room indoor pool half board faro airport short break relaxing break bed and breakfast reception staff cooked breakfast buffet style restaurants and bars
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Reviewed 21 September 2018

Overall a thoroughly enjoyable holiday. Kettle for tea & coffee was only provided upon request. Ditto paper tissues and body lotion in bathroom. Would have liked more comfortable chairs or recliners on our (very large) balcony. Some towels and a bath mat were forgotten on a couple of occasions by the cleaner. However these are very minor quibbles, all the staff were very helpful polite and friendly, and we hope to return on another occasion. Recommended

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank EssexPeterb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qualidade P, Gerente at Real Marina Hotel & Spa, responded to this reviewResponded 21 October 2018

Dear Guest,
Thank you for your constructive comments. It’s always important to know our Guests' opinion to maintain and improve our service every day.
We are happy to know that you enjoyed your stay with us and that you plan to return.
We look forward to welcoming you again hopefully soon to the Real Marina Hotel & Spa
Kind regards,
Karine Brites
Hotel Manager
Real Marina Hotel & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2018

Lovely hotel, clean but maybe a tad worn. The views from the back of the hotel are not the best but front sea views are fabulous. The greatest asset this hotel has are its staff. They are friendly without being intrusive, extremely helpful, polite and hard working. I look forward to staying here again but will be booking a room with a view.

Date of stay: September 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank judora2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qualidade P, Gerente at Real Marina Hotel & Spa, responded to this reviewResponded 19 October 2018

Dear Guest,
Thank you for your kind and constructive comments.
The nicest compliment that our team can get is your desire to return.
We are truly happy to learn that you enjoyed your stay at Real Marina. The availability and the friendliness of our staff is a characteristic of all of our team members and we're very happy to know that you felt them.
We look forward to your next visit to our hotel hopefully soon.
Kind Regards,
Karine Brites
Hotel Manager
Real Marina Hotel & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2018

A lovely place to rest and relax. Friendly and helpful staff and situated in close proximity to the town with a variety of eateries for all tastes and good communication links with safe underground garage parking. Only small downside was the paucity of TV channels and lack of coffee making facilities in the room

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank mlawre723892
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qualidade P, Gerente at Real Marina Hotel & Spa, responded to this reviewResponded 19 October 2018

Dear Guest,
Thank you for the feedback and for your constructive comments.
It’s always important to know our Guests' opinion in order to maintain and improve our service every day.
We would like to inform you that it is not sustainable to have terms and kettles in each room but these can be provided upon request at the reception .
We are happy to learn that you enjoyed your stay with us and we look forward to welcoming you again hopefully in the near future.
Kind regards,
Karine Brites
Hotel Manager
Real Marina Hotel & Spa


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2018

Lovely location overlooking the harbour and islands. What let this hotel down was the service which is definitely not 5*. -Cleaning staff left patio doors open when I was out on two occasions despite my laptop being in room. When I complained I was told to speak to the manager, but he always seemed to be unavailable when I asked. - Nasty plastic under sheets on bed which were uncomfortable, noisy and hot. - Queuing for breakfast most mornings and having to ask for tea or milk - Getting main course in a la carte restaurant before I had finished my starter, and after the bottle of wine was opened service was so slow I had to pour it myself. - Spa was busy and having booked in for a 'relaxing massage' had to get changed into a robe in a noisy and crowded changing room, and then was left sitting in reception waiting for the therapist. - the decking area around the pool was coming up and on one day a plank had broken and was just covered with a chair. Overall staff seemed poorly trained and there were too few of them, so they were always rushing about and appeared overworked and not very happy.

Date of stay: September 2018
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank rallan430999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qualidade P, Gerente at Real Marina Hotel & Spa, responded to this reviewResponded 19 October 2018

Dear Guest,
Thank you for taking the time to leave us your constructive comments.
We're very glad to learn that you enjoyed our location.
Thank you for pointing out that the quality of service and the professionalism of our staff was not up to your expectations. We can assure you that our staff and our service quality are usually pointed out by our guests as extremely pleasant and up to standards and this was probably an occasional situation.
Your comment is very important to us, as it helps us maintaining and improving our service every day.
Thank you so much for your review and we look forward to welcoming you again, hopefully soon to our hotel.
Kind regards,
Karine Brites
Hotel Manager
Real Marina Hotel & Spa

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Reviewed 17 September 2018

We stayed in the apartments that belongs to the hotel and the apartment we had was really clean spacious and very nice, and I would recommend staying there.The only issue would be if you want peace and quite do not stay in the apartments above the Irish Bar as the noise is not pleasant, other than that the area is untouched and lovely. You can visit the Islands across from the Hotel and Marina and the Hotel staff are very helpful and will go out of their way to help you with any questions.The price of food and drinks are reasonable and not over priced. You can self cater in the apartment s or eat out which ever suits your needs.We will be back hopefully very soon.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 62diana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qualidade P, Gerente at Real Marina Hotel & Spa, responded to this reviewResponded 18 October 2018

Dear Guest,
We are very happy with your positive feedback and we would like to thank you for taking the time to leave us such nice words.
We're very glad to learn that our apartments were to your liking and that you plan to return.
We look forward to welcoming you again hopefully soon.
Kind regards,
Karine Brites
Real Marina Residence

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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