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the-arctic-wolf
London

Lovely Location, but a bit mouldy and in need of a refurbish

3.0 of 5 bubblesReviewed 22 Jan 2016
Lovely 'basic', rustic lodge with splendid Hippos and other wildlife roaming around. There is no air conditioning, however, so be prepared to BOIL! We were told there would be air con, but there were very slow ceiling fans instead. My friends slept on the floor and other locations to try and get cool at night.
None of the doors to the toilets/bathrooms shut - no locks and all opened due to mould, swelling to the wood, hence me not being able to go to Number 2 for the entire duration of the trip for fear of people catching me in the act!
Also a bit dirty and mouldy - the bathrooms need a serious refurbish to bring them up to date, get them clean and fresher. Spiders and moths all over the windowsills, however this could be just a cleaning issue - which didn't get addressed. I think the cleaner was on holiday while we were there.
Main swimming pool was green so no one got in...but individual lodges had plunge pools which were nice and clean. Barbecue area good too.
Staff sort of non-existent - always away on errands. Only get wi-fi at the cafe, but not in the rooms.
Good bargain basement place - pretty and rustic and good if you don't want anything luxurious, as looking at the wildlife was great and there was plenty of space to stretch etc but needs better cleaning and AIR-CON!!!
Date of stay: November 2015
Room Tip: Ask for anything with AIR CON, if you can get it, hurray!!!
Trip type: Travelled with friends
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
2.0 of 5 bubblesService
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10 - 15 of 41 reviews
Reviewed 3 December 2015

No, seriously. The facilities are wonderful and the rooms are very well taken care of. This is not the place to party, but rather enjoy the nature and peace. Hippos may even come out of the river at night. Arrive as early as possible or you will regret it. I wanted to offset my entire trip by a day so I could spend one more night here.

Date of stay: December 2015
Trip type: Travelled with friends
Review collected in partnership with this hotel
Thank Filthy_Beast
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 September 2015

A quaint hidden away set of apartments and hotel.
No hippos during our visit and rather ironically to the name no pool. it may well have been a seasonal issue.
I stayed here for three nights on business about a 15 min drive out of Hoedspruit. Follow the signs and then through the lane and it sort of appears on you. Consisting of apartments and houses alongside the river bank there is something unique about it
I went in the winter in essence and I wasn't looking for any hippos My accommodation was a house overlooking the river but didn't show me any hippos, but I can see the appeal.
Hippo pools did appear tired in places, the bar was empty of stock, the shelves messy and disorganised and with a fridge that you'd find in a kitchen under-filled with beer. The staff were it appeared not allowed to manage the money and any cash payment required the manager to come in and sort.
The pool llooks very nice, but there was no water in it - I didn't ask why, again I'm assuming it was the low season and it was being cleaned? All said and done, the staff were meticulous, breaakfast was very good I thought and the rooms, albeit tired and set in 70s decor were clean and tidy, mine had a great power shower and a hot tub?? No wifi in the room - only in reception.
Choice is limited in this area, you're a short distance from many game reserves and the local town, for a few days I think it's a unique experience. The town has all you need. Even the owner is unique and almost eccentric, but couldn't be more helpful. It's not 5 star but is good value and if you have your own plane - it has its own landing strip.....

Room tip: Out buildings have the best views.
Date of stay: August 2015
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank Dave L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 September 2015

Our family of 6 stayed in 1 of the houses at Hippo Pools, which was ideal. We were only passing through for 1 night but were made to feel very welcome by Meryl, who was also a good source of local information. After breakfast we saw Hippos in the river outside our windows. Perfect.

Date of stay: September 2015
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank T1078NZdavid
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 March 2015

We arrived on a hot summer’s day. We booked months in advance in order to attend a wedding on a nearby game farm. The bride recommended this venue. We arrived an hour early and were served complimentary drinks whilst we awaited our rooms to be readied. We enjoyed sandwiches with it and the chef visited personally to enquire about our meal.
We booked two self contained “rondawels” (circular rooms) for our party of four. Each rondawel was divided into two partial rooms – one with two twin beds and one with a double bed. A small bathroom with a shower and a small kitchenette and a separate toilet completed the room.
The main building offers a deck and restaurant and a large pool – which offered a cool respite from the humidity.
A water pipe burst in a nearby unit as we prepared for the wedding, which resulted in no water at our unit and thus no shower. I had to shower next door in order to be dressed and ready on time for the wedding.
The owners are in the process of upgrading, but unfortunately the grounds were in places littered with building debris and planks, etc.
The accommodation experience and the room facilities offered, did not match the rates charged.
On the positive side the service was excellent.

Date of stay: December 2014
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
2  Thank Kardoesie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 October 2014

Our family of five stayed in a self-catered budget room that was perfect for our needs. The room was clean and it was great to have all the linen provided. A small braai area outside the room was great to cook our evening meal on and relax. The kids LOVED the swimming pool and the staff were amazingly friendly, providing suggestions for our onward travel plans. Easy to find, great location and highly recommended.

Date of stay: September 2014
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Sacha W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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