I would like to commend the receptionists who recieved me for a good job well done. They treated me with respect and smile
41
5
1
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4
eulender02
Definitely coming back
Review of Radisson Safari Hotel Hoedspruit
Reviewed 5 weeks ago
We had a wonderful stay and the stuff was amazing......the food,gardening everything about this place was wonderful.
Date of stay: September 2024Value
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Location
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Sleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jorita Cronje, Marketing at Radisson Safari Hotel Hoedspruit, responded to this review
Responded 4 weeks ago
Dear Eulender02,
Thank you for taking the time to leave a review after your stay at Radisson Safari Hotel Hoedspruit.
We are delighted to hear that you had a wonderful stay and that you enjoyed our food and found everything to be wonderful.
It was our pleasure to have you as our guest, and we look forward to welcoming you back to our hotel in the near future for another memorable stay.
Kind Regards,
Radisson Safari Hotel Hoedspruit
Thank you for taking the time to leave a review after your stay at Radisson Safari Hotel Hoedspruit.
We are delighted to hear that you had a wonderful stay and that you enjoyed our food and found everything to be wonderful.
It was our pleasure to have you as our guest, and we look forward to welcoming you back to our hotel in the near future for another memorable stay.
Kind Regards,
Radisson Safari Hotel Hoedspruit
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (53)
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11 - 16 of 53 reviews
tso53
1
Date of stay: August 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jorita Cronje, Marketing at Radisson Safari Hotel Hoedspruit, responded to this reviewResponded 4 September 2024
Dear Tso53,
Thank you for taking the time to leave a review and providing us with feedback after your stay at the Radisson Safari Hotel Hoedspruit.
We are delighted to hear that you had an awesome experience at our hotel. Thank you for pointing out the great job which our reception team is doing.
It was our pleasure having you as our guest and we look forward to welcoming you back in the near future for another memorable stay.
Kind Regards,
Radisson Safari Hotel Hoedspruit
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
THATO24
Fourways, South Africa
1
If you are looking for Peace and Tranquility, this is an exceptional place. The Spa is amazing especially for a couples retreat.
Date of stay: August 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jorita Cronje, Marketing at Radisson Safari Hotel Hoedspruit, responded to this reviewResponded 28 August 2024
Dear Thato,
Thank you for taking the time to write a review after your stay at the Radisson Safari Hotel Hoedspruit.
We are delighted to read that you found our hotel to be exceptional and that you enjoyed our spa services.
It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.
Kind Regards,
Radisson Safari Hotel Hoedspruit
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Andy H
Sydney, Australia
118
This is a brand new hotel and facilities are very good and the hotel is beautiful but there are a few downside which is mainly the staff. They are not trained up in how to deliver good customer service and this really brings down the customer experience.
1. If you have status don't forgot to ensure they apply your benefits as they are not familiar with the Radisson loyalty programme.
2. Dinner was a shambles, we were on desert before we received water or wine to the table but 4 staff members came to apologise, we were sat next to the bar. It is not hard to walk around and grab a bottle of wine. Even ordering snacks during the day they are bringing you the wrong food.
3. A massive disconnect between the safari company and the hotel on timings. The hotel would tell you to be in the lobby for 5:30am and then be calling you annoyed at 05:00am because you were late.
If the hotel can improve the training of the staff and deliver 5 star service then it would be flawless. I hope they get there as it is a great hotel to stay at and would recommend it but just be conscious that you aren't going to receive premium service.
Room tip: Don't rely on the staff at the hotel to provide timings of the safari, check with the actual company
Date of stay: August 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jorita Cronje, Marketing at Radisson Safari Hotel Hoedspruit, responded to this reviewResponded 30 August 2024
Dear AndyH828,
Thank you for taking the time to leave a review and providing us with feedback. We value your feedback as it is through such feedback that we are able to identify areas in need of improvement.
Please accept our sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.
We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement.
Kind Regards,
Radisson Safari Hotel Hoedspruit
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
marthashabangu2
1
Everything was perfect 🙏🏾cleanliness and friendly staff,the food was amazing as well I enjoyed my stay
Date of stay: August 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jorita Cronje, Marketing at Radisson Safari Hotel Hoedspruit, responded to this reviewResponded 28 August 2024
Dear Marthashabangu2,
Thank you for taking the time to leave a review after your most recent stay at our hotel.
We are delighted to read that you enjoyed your stay and that you found everything perfect, from the staff to the food.
We look forward to welcoming you back for another great stay.
Kind Regards,
Radisson Safari Hotel Hoedspruit
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sampie8
Mossel Bay, South Africa
536
I had an excellent stay at The Radisson Safari Hotel. Everything from the sparkling pools to the restaurants, walkways, gym and rooms were spottless and well maintained.
I felt really relaxed and part of nature and woke up with birds singing in front of my room.
Walking to the restaurant through the beautiful treelined paths was an absolute delight and peaceful.
I felt refreshed and will definitely be back to experience more of this gem of a hotel.
Date of stay: August 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jorita Cronje, Marketing at Radisson Safari Hotel Hoedspruit, responded to this reviewResponded 28 August 2024
Dear Sampie8,
Thank you for taking the time to leave a review and providing us with feedback after your most recent stay at Radisson Safari Hotel Hoedspruit.
We are delighted to read your positive feedback and to read that you enjoyed your stay.
It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.
Kind Regards,
Radisson Safari Hotel Hoedspruit
This response is the subjective opinion of the management representative and not of TripAdvisor LLC