Beautiful hotel with great decor. The service is however terrible. The restaurant is very slow and food orders take long even for room service. Misplaced my AirPods and these were traced back to hotel but management not willing to help. Would recommend anyone to go there
Dear Thulz,
Thank you for taking the time to complete write a review our and providing us with feedback after your most recent stay at Radisson Safari Hotel Hoedspruit. We value your feedback as it is through such feedback which we are able to identify areas in need of improvement.
Please accept our sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.
We sincerely apologize for the inconvenience caused by the loss of your AirPods and the subsequent delay in our response. We understand how frustrating this must have been.
While we understand your disappointment with the response time, please know that our management team is committed to assisting our guests in any way possible. Unfortunately, we cannot be held responsible for lost items.
We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement.
Sincerely,
Radisson Safari Hotel Hoedspruit
Very beautiful place, the stuff is amazing, the food breakfast time is the best. Location is the best.
Dear Rotondwanek,
Thank you for taking the time to leave a review after your most recent visit to Radisson Safari Hotel Hoedspruit.
We are delighted to see that you enjoyed your stay and appreciate your kind words about our staff, our breakfast and our location.
We hope to welcome you back again soon!
Kind Regards,
Radisson Safari Hotel Hoedspruit
Absolutely stunning place relaxed and got a late checkout which was a bonus. I will definitely come back for a longer stay and experience the spa.
Dear Nokxxmbele,
Thank you for taking the time to leave a review after your most recent stay at Radisson Safari Hotel Hoedspruit.
We are delighted to hear that you enjoyed your stay and that you were able to relax.
Our spa is opening next month, and we look forward to welcoming you back for another memorable and longer stay real soon.
Kind Regards,
Radisson Safari Hotel Hoedspruit
The service was good and eric the bar man was phenomenal and maggy was amazing
Thank you for the birthday cocktail I really enjoyed my birthday overall
We will definitely come back soon to have the amazing time again
The view is also nice and they are very accommodating
Dear Cruiser00004722531,
Thank you for choosing to celebrate your birthday with us and for leaving a review after your dining experience.
We are delighted to read that you had a great celebration and appreciate you pointing out the great service you received from our staff.
We hope that this is the beginning of a new tradition and that you will still continue to celebrate many more birthdays at our restaurant.
Our team look forward to seeing you again soon!
Kind Regards,
Mirage Restaurant at Radisson Safari Hotel Hoedspruit
Radisson Safari Hotel Hoefspruit is a great place to stay and explore Hoedspruit and surroundings. On the doorstep of the Blyde River Canyon and only 45 minutes away from the Kruger National Park. Or enjoy a game drive in one of the private game reserves.
Dear GJvdG,
Thank you for taking the time to leave a review about the Radisson Safari Hotel Hoedspruit.
We appreciate your kind words and you pointing out all the great attractions in the area.
Our team hope to welcome you back again for another memorable stay in the near future.
Kind Regards,
Radisson Safari Hotel Hoedspruit
