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cococreature
Polokwane, South Africa

A special birthday getaway in Hoedspruit

5.0 of 5 bubblesReviewed 4 weeks ago
Thank you Neil and your team (Thula, Lucia) for such an amazing and memorable stay - we treated with true ubuntu and with such warmth and kindness. I cannot wait to come back soon!
Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jorita Cronje, Marketing at Radisson Safari Hotel Hoedspruit, responded to this review
Responded 4 weeks ago
Dear Cococreature,
Thank you for taking the time to review our hotel.

We are delighted to hear that you had a memorable stay and that our staff treated you with warmth and kindness. Your review has been shared with our staff.

Our team look forward to welcoming you back soon.

Kind Regards,
Radisson Safari Hotel Hoedspruit
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (17)
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3 - 8 of 17 reviews
Reviewed 16 May 2024

My total experience was excellent, your reservations team is very good and caring. I understand that no take-away is allowed at the buffet breaksfast but maybe look at exceptions like people who are unable to eat early especially because of health reasons. the ironing board takes long to come please look into that service. Otherwise I love the smell of the rooms and bathrooms and your staff is friendly. you'll definitely see mee soon.

Date of stay: May 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank khozantomboxolo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jorita Cronje, Marketing at Radisson Safari Hotel Hoedspruit, responded to this reviewResponded 5 weeks ago

Dear Ntombi,
Thank you for taking the time to review our hotel and provide us with feedback.

We are delighted to hear that you enjoyed your stay. Thank you for the kind words regarding our friendly staff and our reservations team, we will share these comments with them.

Your comment regarding breakfast is noted and we have discussed this with our Executive Chef to see what solution we can provide for this. The Executive Housekeeper will also talk to his team and ask them to speed up the process of the ironing boards.

Our team look forward to welcoming you back to our hotel!

Kind Regards,
Radisson Safari Hotel Hoedspruit

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2024

It looks like a nice place and lives up to that visually inside and out (it's new so it should) - but that's where it stops. Restaurants not open. Food was well below average, the drinks are expensive, the package with meals is not worth the cost. The rooms are ok (as they should be for a new hotel), but they are noisy with a main road right out front which anywhere else in the world would probably be fine, but this hotel is supposed to be a bush retreat, and safari is even in the name. We even paid extra for a suite with a plunge pool, but it wasn't worth the extra. So it just not worth staying here.

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mclarendriverdallas
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jorita Cronje, Marketing at Radisson Safari Hotel Hoedspruit, responded to this reviewResponded 5 weeks ago

Dear Mclarendriverdallas,

Thank you for staying with us and taking the time to share your review.

We appreciate your kind words on the aesthetics of our hotel.

Please note that our main restaurant is open and that our second restaurant will be opening soon.

Your comments regarding the food and the rooms are noted. We are sorry to hear that you feel that it was not worth it.

Our team hope to welcome you back one day and that you will give us a chance to recreate your impression of us.

Kind Regards,
Radisson Safari Hotel Hoedspruit

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Reviewed 5 May 2024

Worst experience of my life. Food was not good and the chefs mixed up my order.Im a vegetarian but was served a meat dish.

The rooms were not cleaned, appears to be short staffed.
Not much actives on site, and if you have kids, there's only the pool.

No animals on the premises, was disappointing. One would expect with a name of Safari hotel, that there would be some animals roaming, but nothing, not even a monkey.

Date of stay: March 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Explore63388984052
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jorita Cronje, Marketing at Radisson Safari Hotel Hoedspruit, responded to this reviewResponded 6 May 2024

Dear Explore63388984052,

Thank you for taking the time to review our hotel and leave your feedback. It is through this feedback that we can identify areas in need of attention.

Please accept our sincere apologies for the mix up with your food. Your comments about the room are noted and we have taken this up with our Executive Housekeeper.

Our hotel do have a kids club on site and we are apologize for our staff not mentioning this to you on your visit.

Kindly note that our hotel is a modern safari hotel in look and feel and we do not have any wild animals on site. However we have an activity desk which assist guests in booking activities like game drives, horse back safaris, quad bikes safaris, panaroma tours and boat cruises.

We hope that you will consider visiting us again in future and give us a chance to recreate your impression of our hotel.

Kind Regards,
Radisson Safari Hotel Hoedspruit

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Reviewed 25 April 2024

As the hotel is still new, everything is working and in good condition. I however could not find a refuse bin in or around the parking area when removing empty water bottles and papers from the vehicle. Recycle bins would be a good idea - not that people always use the correct bins.

Date of stay: April 2024
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
Thank marksmith372
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jorita Cronje, Marketing at Radisson Safari Hotel Hoedspruit, responded to this reviewResponded 27 April 2024

Dear Mark Smith,
Thank you for taking the time to leave a review and providing us with feedback. We are delighted to read that you enjoyed your stay with us.

We apologize for the inconvenience caused by not having a refuse bin close to the parking area. Our team will discuss this and we will look into getting bins in the parking area.

Kind Regards,
Radisson Safari Hotel Hoedspruit

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Reviewed 23 April 2024

Home away from home staying safe with peace of mind at the Radisson Safari Hotel Hoedspruit that's simply delightful!

Date of stay: April 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank davidfoo2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jorita Cronje, Marketing at Radisson Safari Hotel Hoedspruit, responded to this reviewResponded 23 April 2024

Dear David,

Thank you for choosing the Radisson Safari Hotel for your recent stay in Hoedspruit. We appreciate the time you took to rate our property and provide us with feedback. We are delighted to see that you enjoyed your stay.

Our team looks forward to welcoming you back again real soon.

Kind Regards,
Radisson Safari Hotel Hoedspruit

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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