The resort is beautiful, the room was clean and equipped with every comfort. the half board is not bad even if there is little choice. Too bad for the customer service, I had to pay for all the extra activities in advance and then in the end an excursion was cancelled at the last minute without receiving any refund at check out. the assistance is very confusing and not organised, after more than a month they no longer responded, telling me that they had problems with the credit card transactions. absolutely embarrassing, a service like this is inconceivable for supposedly luxury resorts, so I avoid recommending it to couples who want to enjoy a nice vacation. a missed opportunity