I had the time of my life. The staff was great always attentive, the safari guides the tracker and drivers were phenomenal (Stephen and solo) the manager divine was always attentive and helpful. The rooms were always clean and the breakfast was great. I had a wonderful experience. Some people need to realize you are in a safari lodge in the middle of wildlife and things will not be easy accesible thus criticizing things. If you are aware of were you are at and the effort these workers do to accommodate you, this lodge deserves 5 stars.

Terrible honeymoon experience

We booked a honeymoon package, no honeymoon additions were made even after they admitted they forgot it was our honeymoon.
supposedly 5 star. The honeymoon room is average at best. The bed is hard and uncomfortable, cheap towels, broken sunbeds, paint on cushions, dirty pool, areas inaccessible. Poor finish to the entire place.
Nothing to do between safaris. No entertainment, people wondering about looking for anything to do. the spa treatments don’t exist on site, they are a 30 minute drive away but no vehicles to get us there. We were advised by the property to book excursions on arrival only to then be told there was nothing available. The alernative option they advised was to get drunk.
Food isn’t even on par with Wetherspoons
Save your money and book somewhere else, the staff couldn’t care less that we weren’t satisfied
We paid £600+ per night.

We are not the only guests with these issues. I spoke to another guest that can’t get internet in his room and wants to leave after 1 night

Absolutely a trip of a lifetime!! From the game drives(Yanni & Peace were excellent), to the food which was delicious (a wide variety). Our suite was extremely clean, had little plunge pool, & deck to watch whatever animals happened to stop by and say HI. The bed was the most comfortable!! Snacks, & Drinks were given to us on r game drives, even coffee on the morning drives!! Everything was First Class!!!! Wld def return!!