Terrible honeymoon experience
We booked a honeymoon package, no honeymoon additions were made even after they admitted they forgot it was our honeymoon.
supposedly 5 star. The honeymoon room is average at best. The bed is hard and uncomfortable, cheap towels, broken sunbeds, paint on cushions, dirty pool, areas inaccessible. Poor finish to the entire place.
Nothing to do between safaris. No entertainment, people wondering about looking for anything to do. the spa treatments don’t exist on site, they are a 30 minute drive away but no vehicles to get us there. We were advised by the property to book excursions on arrival only to then be told there was nothing available. The alernative option they advised was to get drunk.
Food isn’t even on par with Wetherspoons
Save your money and book somewhere else, the staff couldn’t care less that we weren’t satisfied
We paid £600+ per night.
We are not the only guests with these issues. I spoke to another guest that can’t get internet in his room and wants to leave after 1 night