The first time we visited, fantastic service and a perfect coffee (I am very fussy!), we both had the strawberry waffles which were delicious. Unfortunately on the second occasion, we had decided to go back and have the waffles again, the service was appalling. We were left waiting for about 40 minutes while people came in after us and received their food before us. We asked what was happening and were told 5 minutes. Another 20 minutes and still nothing, we asked again and were told 5 minutes. In the end we gave up. My main complaint is lack of good service and information. Had they told us there was a problem with the waffles straight away we would have happily ordered something else. However, we will go back and hopefully receive the same excellent service of our first visit.