We were travelling back to Christchurch and we we became stranded due to flooding as there was no alternate route. We were unexpectedly stranded with 6 adults and 2 small children. Pam, Brett and staff went out of their way to make us feel welcome and alleviate any stress we were feeling. They juggled rooms around so we all had somewhere to sleep and even offered their own home if a room could not have been found for my family! We are so grateful for their kind hospitality, thank you from the bottom of our hearts, we will not forget you guys!