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NancyMnz
Auckland, New Zealand

Great welcome, friendly, clean and comfortable

4.0 of 5 bubblesReviewed 29 Apr 2019via mobile
I also ate in the restaurant which was excellent, a limited menu but the chef created half size portions for me - exactly what I felt like - fresh ingredients and very tasty.

As per Previous reviews, the staff are amazing but the rooms could be a little better insulated, heavier curtains over the glass doors would help. I also had to find out how to get the heater to work but once set, the room was toasty.
Date of stay: April 2019
Trip type: Travelled on business
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Reviews (111)
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9 - 14 of 111 reviews
Reviewed 15 December 2018

Great front desk staff and plenty of parking, however this hotel is let down by the standard of the rooms, road noise and layout. They are having a lift installed, but at the moment getting to the higher floors means climbing the stairs with your bags. The hallways are dark and uninviting. The room had been updated a little, but it was still lacking - small, older TV with no USB input, chips on doors, hole in wall under sink etc. Room was clean enough, but a little more attention to the corners in the shower would have improved it. Getting in and out of the car park can take a while as the road outside is very busy, especially at peak times. If it wasn't for the staff, this would have been a 2 star review.

Date of stay: December 2018
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank nz_travels_a_lot_08
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 October 2018

Lovely welcome and wonderful staff very friendly and fun. Glad we only stayed one night as the bedding was terrible. Needs new beds and pillows. A bit dated and very average for the price. Nice and clean. Having bar onsite was great after travelling and plenty of parking.

Room tip: Get a room away from road
Date of stay: October 2018
Trip type: Travelled as a couple
1  Thank Watts99
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 July 2018

They say the first impression counts. Well we got a very warm and friendly welcome, couldn't have been better.
We were shown to our room which was well appointed and very clean.
So happy with the location, the price and the place.
Plenty of parking too.

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Theycallmyname
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 June 2018

Good sized rooms, nice and clean a little dated with the decor. Good heaters which warmed the room quickly on a cold winters night. Heaps of off street parking, restaurant on site but I didnt try it. Large gym just off the reception area. Hotel is located on a busy road so ask for a room off the street if you are a light sleeper. My room was a few rooms back from the road and I never heard the traffic and slept well.

Room tip: Away from the road
Date of stay: June 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank 67TravelBug67
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 June 2018

Received a very friendly welcome & good service at check-in. The rooms were fine, comfy & a good size with nice facilities. Nice views from the rooms facing the road, though as a light sleeper the traffic noise bothered me a bit (earplugs were needed). Decent breakfast options. An easy walk to Caroline Bay & centre city. Plenty of parking. Was happy with this choice of accommodation.

Date of stay: May 2018
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank NZermon
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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