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sabt54
Kuala Lumpur, Malaysia

Basic hotel in good location

4.0 of 5 bubblesReviewed 24 Jul 2024
Basic hotel with everything you need for a short and quick stay. Quite modern and bed and shower are quite comfortable. Has a little balcony and air conditioning is good. Staff are friendly and can check in late at night. Would recommend for location.
Date of stay: April 2024
Trip type: Travelled solo
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Henita Henita, General Manager at Frii Bali Echo Beach, responded to this review
Responded 24 Jul 2024
Hi Sabt54, Thank you for taking your time to review us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. It was a pleasure having you around and we would be thrilled to have you visit again and again. Matur suksma (thank you).

Best Regards,
Henita
Hotel Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 22 July 2024

The staff there were incredibly kind- my sister and I were in a tour group all around Bali and the surrounding islands, we only stayed at the FRii hotel for 1 night but I accidentally left my favorite squishmallow there, he dropped under the bed and we left quickly early the next morning to join the tour so I didn’t notice until we were hours away at the next hotel. The FRii staff were so sweet, they texted me a picture of him and kept him at the front desk for a whole week until our tour ended and I could come pick him back up. I will never forget their kindness, thank you again!!!

Date of stay: July 2024
Trip type: Travelled with family
Thank Karen S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Henita Henita, General Manager at Frii Bali Echo Beach, responded to this reviewResponded 25 July 2024

Dear Karens,

Thank you so much for your wonderful review and for choosing FRii Bali Echo Beach Hotel for your stay. We are thrilled to hear that you had a positive experience with us and that our team was able to reunite you with your beloved Squishmallow!

We strive to provide a home-like atmosphere where every guest feels cared for, and it brings us great joy to know that our staff could assist in making your journey a little smoother. We understand how important personal belongings can be, and we are delighted that we could keep it safe for you until your return.

Your kind words about our team mean the world to us, and we will be sure to pass along your compliments to everyone involved. Thank you once again for sharing your experience and for being a part of our story. We look forward to welcoming you back to Canggu for another memorable stay!

Best Regards,
Henita
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2024

The hotel was so nice and clean, would definitely come back on my next trip to Bali as it was in such a good location. It was at a good price, the room was cleaned everyday too. Couldn’t ask for more. Sudana was also such a lovely and friendly host!!!!!!

Date of stay: July 2024
Trip type: Travelled with friends
Thank Jasmine H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Henita Henita, General Manager at Frii Bali Echo Beach, responded to this reviewResponded 16 July 2024

Hi Jasmine, Thank you for taking your time to review us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. It was a pleasure having you around and we would be thrilled to have you visit again and again. Matur suksma (thank you).

Best Regards,
Henita
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2024

this hotel is great for many reasons; its location is very close to the beach, the pool area is pretty especially if you have a balcony from the second or third floor. The breakfast range is wide and tasty but my favourite thing about this hotel is the staff, in particular Sarah and Duya. Sarah is the sweetest woman I have ever met and the reason that I book to come back to this hotel in the space of a few weeks! She deserves so much recognition because I see her put so much effort into her work and she always give you a heartwarming welcome, make sure everything is comfortable for you and make you feel safe and at home. Duya is so kind and lovely and always made me smile. These women really make the place 10x better and I’m happy they were working when I stayed at this hotel. I would recommend this as a great place to stay to anyone.

Room tip: The ground floor is cool because your room open up straight into the pool but for a prettier view I recommend the second or third floor
Date of stay: May 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Millie B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Henita Henita, General Manager at Frii Bali Echo Beach, responded to this reviewResponded 2 June 2024

Hi Millie, Thank you for taking your time to review us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. It was a pleasure having you around and we would be thrilled to have you visit again and again. Matur suksma (thank you).

Best Regards,
Henita,
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2024

Hotel was great. Easy check in and close to the beach. Breakfast was amazing. Wide variety of foods, from local foods to western breakfasts. Rangga checked on me the whole time through breakfast and lunch and made sure I had everything I needed.

Date of stay: April 2024
Trip type: Travelled solo
Thank Matt R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Henita Henita, General Manager at Frii Bali Echo Beach, responded to this reviewResponded 2 May 2024

Hello MattrZ9380IW

Thank you for taking your time to share your experience during your stay with us at FRii Bali Echo Beach

We're thrilled to hear that you had a great stay with us! It's wonderful to know that you found our check-in process easy and enjoyed our convenient location near the beach. We take pride in offering a diverse breakfast selection, featuring both local delicacies and Western favorites to cater to all tastes. Rangga is indeed a valued member of our team, and we're delighted that his attentive service made your dining experiences memorable. Once again thank you for sharing your feedback, and we look forward to welcoming you back for another fantastic stay soon!

Regards,
Henita
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2024

The hotel is in an excellent location, with easy access to the beach, restaurants, and retail establishments. The breakfast buffet offers fantastic value. Arif, the server, is attentive to every detail and provides excellent service, making you feel at home. Thank you Arif! I adore the rooftop restaurant with an open-air view of the ocean; it's a terrific place to eat while taking in the scenery from a distance.

Date of stay: April 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Gay L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Henita Henita, General Manager at Frii Bali Echo Beach, responded to this reviewResponded 19 April 2024

Dear Gayl2024

Thank you for taking your time to share your review on Tripadvisor

Thank you for your kind words! We're delighted to hear that you had such a fantastic experience at our hotel. Our team works hard to ensure that our guests feel at home and receive top-notch service, so it's wonderful to hear that Arif's attentiveness made a positive impact on your stay. We're thrilled that you enjoyed the rooftop restaurant and found it to be a great value. And we couldn't agree more about the charm of our rooftop restaurant – there's nothing quite like dining with a view of the ocean! We hope to have the pleasure of welcoming you back soon for another unforgettable stay.

Best regards,

Henita
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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