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Ulyana
Almaty, Kazakhstan

New fresh hotel in a perfect location

5.0 of 5 bubblesReviewed 8 Sept 2024via mobile
Overall, it was a very comfortable stay in a perfect location.
ROOMS: normal size, stylish and comfortable. Big bed with different pillows (soft and firm). There is a closet, safe, fridge, kettle and coffee/tea bags on the room. Bathroom is equipped with a shower, necessities, towels, slippers are provided. Every room has a balcony, you can choose garden view or ocean one.
LOCATION: really good - 3min by foot to the beach, many different restaurants are also in a 5-10min walking distance. 1h drive from the airport in a traffic period.
FOOD: if breakfast isn’t included, it costs 302.5 for 1 person/night, but if you buy it at the counter, you’ll have a 20% discount. Breakfast (6.30-10.30am) - it’s a buffet with cold appetizers, nuts, yogurts and fruits, also you can order different hot meals presented in the menu. Breakfast is good, but coffee could be better. This place works also as a main restaurant, where you can have a lunch or dinner. Room service (24h) is available as well.
FACILITIES: good wi-fi, gym 24h (but there is no heavy free weights), rooftop bar till 10pm, room service 24h, massage services. Hotel also provides a transfer from/to the airport or in any location on island.
STAFF: very very friendly and smiley.
WHAT TO IMPROVE: i) upgrade the gym - add higher free weights or add extra device, ii) add extra trash bin in the room (under the desk, iii) small coffee machine in the room could be a good option
Date of stay: September 2024
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Holiday Inn Resort Bali Canggu, General Manager at Holiday Inn Resort Bali Canggu, an IHG hotel, responded to this review
Responded 9 Sept 2024
Dear Ulyanaln,

Thank you for your detailed review and valuable feedback! We’re delighted that you enjoyed your stay, our convenient location, and the comfort of our rooms. It’s great to hear you appreciated the breakfast, friendly staff, and our facilities. Your suggestions on upgrading the gym, adding an extra trash bin, and a coffee machine in the room are noted and much appreciated. We’re always looking for ways to enhance our guest experience. We hope to welcome you back for another comfortable stay soon!

Warm regards,
Ankit
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (129)
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Reviewed 9 September 2024 via mobile

The staff are all amazing. Nothing is a problem. This is our second stay here. We have stayed in other areas of canggu but the location, the staff and the breakfast win out. Oh…did I mention the infinity pool on lvl 5 with ocean views!
Breakfast is a mixture of al acarte and continental. Coffee on site is excellent - nearly Melbourne standards! 😬
Deluxe room has big enough size bar fridge for ur Bintang and other needs. All have balconies with ocean or other views. Bed very comfortable. Room size pretty good.
Very close to old man’s, la Brisa,
Penny lane, mexicola (canggu one not Seminyak) and the bench sports bar.
Shout out to some of the staff Komang, Suci, and Zoe in the dining room and Eka and Dikky on the front desk. Great ppl.

Room tip: Be prepared to be in traffic jams getting in and out of Canggu by car. Bikes are better option. Get grab or Gojek apps re same.
Date of stay: September 2024
Trip type: Travelled as a couple
Thank Brendan V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Holiday Inn Resort Bali Canggu, General Manager at Holiday Inn Resort Bali Canggu, an IHG hotel, responded to this reviewResponded 10 September 2024

Dear Brendan,

Thank you so much for your detailed and excellent review! We're thrilled to hear you enjoyed our central location, comfortable rooms, and the infinity pool with ocean views. We're delighted to have you back for a second stay, and it's a pleasure you enjoyed our breakfast, coffee, and service stood out for you. Komang, Suci, Zoe, Eka, and Dikky will be pleased to receive your shoutout! We can't wait to welcome you back for another wonderful stay!

Warm regards,
Ankit

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Reviewed 9 September 2024

Amazing experience at the Holiday Inn! Rooms are great, air con is freezing, the pool is amazing. But…. What makes the experience is the staff. I’d like to call out Komang and Gung De who made our trip and experience so wonderful. Thank you, will definitely return.

Date of stay: September 2024
Trip type: Travelled as a couple
Thank jacobpeacefrog
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Holiday Inn Resort Bali Canggu, General Manager at Holiday Inn Resort Bali Canggu, an IHG hotel, responded to this reviewResponded 9 September 2024

Dear Jacob,

Thank you for sharing your amazing experience with us! We’re thrilled you loved the rooms, the pool, and the cool air conditioning, but especially that our team members Komang and Gung De made your stay extra special. They’ll be delighted to hear your shoutout!
We look forward to welcoming you back again soon!

Warm regards,
Ankit

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2024 via mobile

Very good hotel, a big shoutout to Weda for the aquagym course in the pool :) Very friendly and motivating. Hotel was very comfy, we got a free late checkout and the room has very clean. We spent to nights in Holiday Inn Canggu. Looking forward to come back to Canggu !

Date of stay: September 2024
Trip type: Travelled as a couple
Thank Trip04715190348
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Holiday Inn Resort Bali Canggu, General Manager at Holiday Inn Resort Bali Canggu, an IHG hotel, responded to this reviewResponded 9 September 2024

Dear Guest,

Thank you so much for your kind words! We're thrilled you enjoyed your stay and had a great time at the aquagym with Weda, he'll be delighted to hear your shoutout! 😊 It's wonderful to know you enjoyed the hotel and appreciated the clean rooms and late checkout. We look forward to welcoming you back soon!

Warm regards,
Ankit

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2024

Great hotel, another standard for Holiday Inn. Location is very convenient

Cons: Don't stay on 5th floor, it can get noisy. There is no noise barrier between the pool and the rooms. You can hear the music, people splashing, and also fireworks late at night as it is an open corridor

Date of stay: August 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank hhhsu99
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Holiday Inn Resort Bali Canggu, General Manager at Holiday Inn Resort Bali Canggu, an IHG hotel, responded to this reviewResponded 9 September 2024

Dear Guest,

Thank you for your feedback and for choosing to stay with us! We're glad you enjoyed the hotel and found our location convenient. We apologize for the noise on the 5th floor and appreciate your input on the sound barriers. Your comments are valuable, we will look into ways to improve the experience. We hope to welcome you back for a quieter stay in the future!

Warm regards,
Ankit

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2024 via mobile

숙소가 너무 깨끗하고 좋아요 커플로 와서 놀다가기 좋네요 직원들이 다 친절해요 썬셋 칵테일에 Gung de 가 특히 친절했어요 이것저것 물어봐주고 친절했습니다.
The accommodation is so clean and nice. It's nice to come as a couple and hang out. The staff is all kind. "Gung de" from Sunset Cocktail was especially friendly. They asked me questions and were kind.

Date of stay: August 2024
Trip type: Travelled as a couple
Thank Go00261165095
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Holiday Inn Resort Bali Canggu, General Manager at Holiday Inn Resort Bali Canggu, an IHG hotel, responded to this reviewResponded 30 August 2024

Dear Guest,

Thank you for sharing your experience with us! We’re delighted to hear that you enjoyed your stay and found our accommodation clean and comfortable. Our team made your visit even more special, especially Gung De. We’re glad you had a great time hanging out as a couple, and your kind words inspire us to keep delivering warm and friendly service.
We look forward to welcoming you back for another memorable stay!

Warm regards,
Ankit

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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