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hhhsu99
Hong Kong, China

Great hotel, 5th floor can be noisy

4.0 of 5 bubblesReviewed 3 Sept 2024
Great hotel, another standard for Holiday Inn. Location is very convenient

Cons: Don't stay on 5th floor, it can get noisy. There is no noise barrier between the pool and the rooms. You can hear the music, people splashing, and also fireworks late at night as it is an open corridor
Date of stay: August 2024
Trip type: Travelled solo
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Holiday Inn Resort Bali Canggu, General Manager at Holiday Inn Resort Bali Canggu, an IHG hotel, responded to this review
Responded 8 Sept 2024
Dear Guest,

Thank you for your feedback and for choosing to stay with us! We're glad you enjoyed the hotel and found our location convenient. We apologize for the noise on the 5th floor and appreciate your input on the sound barriers. Your comments are valuable, we will look into ways to improve the experience. We hope to welcome you back for a quieter stay in the future!

Warm regards,
Ankit
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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29 - 34 of 129 reviews
Reviewed 29 August 2024 via mobile

숙소가 너무 깨끗하고 좋아요 커플로 와서 놀다가기 좋네요 직원들이 다 친절해요 썬셋 칵테일에 Gung de 가 특히 친절했어요 이것저것 물어봐주고 친절했습니다.
The accommodation is so clean and nice. It's nice to come as a couple and hang out. The staff is all kind. "Gung de" from Sunset Cocktail was especially friendly. They asked me questions and were kind.

Date of stay: August 2024
Trip type: Travelled as a couple
Thank Go00261165095
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Holiday Inn Resort Bali Canggu, General Manager at Holiday Inn Resort Bali Canggu, an IHG hotel, responded to this reviewResponded 30 August 2024

Dear Guest,

Thank you for sharing your experience with us! We’re delighted to hear that you enjoyed your stay and found our accommodation clean and comfortable. Our team made your visit even more special, especially Gung De. We’re glad you had a great time hanging out as a couple, and your kind words inspire us to keep delivering warm and friendly service.
We look forward to welcoming you back for another memorable stay!

Warm regards,
Ankit

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2024 via mobile

new hotel near the beach and super friendly staff. breakfast is amazing. rooms were super clean and modern interiors. few
minutes walk to nice restaurants and spa.very reasonable hotel rate. one of the best we have stayed in bali. worth the try. special thanks to yuda and elvira.

Date of stay: August 2024
Trip type: Travelled on business
Thank Coldbintang
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Holiday Inn Resort Bali Canggu, General Manager at Holiday Inn Resort Bali Canggu, an IHG hotel, responded to this reviewResponded 30 August 2024

Dear Guest,

Thank you so much for your fantastic review! We’re thrilled you enjoyed your stay and found our location, rooms, and breakfast to your liking. We take great pride in our friendly staff, and Yuda and Elvira will be delighted to hear your special mention! It's wonderful that you appreciated the modern interiors and proximity to the beach, restaurants, and spas. We truly value your kind words and look forward to welcoming you back to one of the best stays in Bali. See you again soon!

Warm regards,
Ankit

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Reviewed 27 August 2024 via mobile

This hotel made my honeymoon trip so memorable, every particular on this hotel was amazing, our room was decorated by beautiful towel with the cake, staff always put high standard service, the manager Abbillah, Willy and Pebry at Front Desk, Ayu at Restaurant, pool located on the high floor and make you can see beautiful sunset. This hotel location also near to any restaurant. Of course in the future definetely we will back again.
THANK YOU HOLIDAY INN

Date of stay: August 2024
Trip type: Travelled as a couple
Thank FarAway68053446184
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Holiday Inn Resort Bali Canggu, General Manager at Holiday Inn Resort Bali Canggu, an IHG hotel, responded to this reviewResponded 30 August 2024

Dear Guest,

Thank you so much for sharing your wonderful experience with us, and congratulations on your honeymoon! We are delighted that you had a memorable stay and that our team members, including Abbillah, Willy, Pebry, and Ayu, made your visit extra special. It’s great to know you enjoyed the beautiful sunset views from our pool and found our location convenient. Your kind words inspire us to continue providing exceptional service, and we can’t wait to welcome you back in the future.

Thank you for choosing Holiday Inn Resort Bali Canggu!

Warm regards,
Ankit

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Reviewed 26 August 2024 via mobile

One of the best and cleanest hotel in bali they really interested in small details and very kind staff.. the breakfast was amaaazing delicious too.. i love to stay there and enjoy my holidays as much as possible beaaaautiful hotel i really like

Date of stay: August 2024
Trip type: Travelled solo
Thank hhajar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Holiday Inn Resort Bali Canggu, General Manager at Holiday Inn Resort Bali Canggu, an IHG hotel, responded to this reviewResponded 27 August 2024

Dear Hhajar,

Thank you so much for your heartfelt review! We're overjoyed that you loved the atmosphere and found our staff respectful, friendly, and attentive to details. It's wonderful to hear that you enjoyed the delicious breakfast and appreciated the cleanliness of our hotel. We’re thrilled that your holiday was as enjoyable as possible, and we can't wait to welcome you back for another amazing stay!

Warm regards,
Ankit

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Reviewed 25 August 2024 via mobile

This resort was opened in December 2023 so it is very new. I didn't know the layout of Canggu before booking so I thought we were away from the action. Turns out we were in the right spot.

Location - the resort is literally 3 minutes walk to Canggu beach. From this beach spot you can easily walk to Finns or Atlas in 5 minutes versus Canggu traffic. Also The Lawn, Times Beach Cafe are all 3 minutes from this hotel. Out on the road there alot massage shops, cafes, restaurants, shopping. The people in this area are young, trendy, fashion so it's a great vibe. There are loads of surfers and surfing schools and there were 3 yoga places all less than 5 minutes walk from the hotel.

Hotel Service - this hotel deserves 6 or 7 stars for service. Every person at this hotel goes over and above to deliver exceptional customer service. Always smiling, always ensuring you are having the BEST experience and they will go above and beyond for you. For example at breakfast Elvira who is just so friendly went out of her way to make sure I had a smoothie bowl for breakfast even though it was not on the menu. She prearranged it so I would have it every day, now that is service. Fira another lady who works front desk is also so warm and inviting.

Hotel Rooms - I was tempted for the garden view room as the rooms inside are the same with the exception of the view. We stayed 10 nights so I purchased the Ocean View and so glad I did because the view is amazing and watching the big waves, surfers and sunset from your room is worth the money plus the sea breeze is nice. Rooms are well appointed, spacious.

Hotel Amenities- we were able to park our scooter at the hotel. Infinity pool is amazing won't cost you $2Million to sit there for a day and like I said it's new so nice running ponds and gardens, off the main street so you don't get the noise but so close that you are a 30 second walk to main street.

Some Holiday Inn in Australia are not great but this hotel was definitely 5 star, so don't think the name will deliver that cheap experience, complete opposite.

Finally the pool area has limited seating so either get in early with your towels or just ask the staff to make the next one available for you. We waited 20 minutes and had it for several hours. Pools gets busy around 4pm

Date of stay: August 2024
Trip type: Travelled as a couple
Thank nomad07
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Holiday Inn Resort Bali Canggu, General Manager at Holiday Inn Resort Bali Canggu, an IHG hotel, responded to this reviewResponded 27 August 2024

Dear Nomad,

Thank you for your excellent and detailed review and for staying with us! We're delighted that our location, service, and amenities exceeded your expectations. It’s fantastic to hear that you enjoyed the convenience of being so close to the beach and all the vibrant spots in Canggu. We’re incredibly grateful for your kind words about our team members, like Elvira and Fira, who were able to make your stay extra special.

Your appreciation means the world to us.

We're so happy you loved the ocean view room and that our hotel provided a peaceful yet accessible one. We can't wait to welcome you back for another unforgettable stay!

Warm regards,
Ankit

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