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grahunts2016
Ballarat, Australia

Fabulous, staff, facilities and location

5.0 of 5 bubblesReviewed 25 Jun 2024via mobile
Stayed in the bottom floor with lagoon access. Lovely balcony with sounds and sight of the lagoon. Room was a good size, spacious and very clean. Very comfortable bed. Bathroom was a good size, with a rainwater shower. Toiletries provided. Good pressure and hot water. Breakfast was fantastic with lots of choices. Breakfast won't disappoint anyone.
Location is great a few minutes walk to the beach and lots of eateries around. Staff very very friendly and absolutely lovely with my grandchildren. Amazing staff!
Pool was very clean and lots of sunbeds and towels. Great views of the surf on the rooftop pool and breakfast area.
Date of stay: June 2024
Room Tip: Ground floor, lagoon view is awesome
Trip type: Travelled with family
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Aston Canggu Beach Resort, Owner at Aston Canggu Beach Resort, responded to this review
Responded 28 Jun 2024
Dear grahunts2016,

Thank you for your fabulous feedback! We're thrilled to hear that you enjoyed our staff, facilities, and prime location. It's wonderful to know that your room with lagoon access provided a serene experience, and that you found it spacious and immaculately clean. We're delighted that you had a comfortable stay with us, from the cozy bed to the refreshing rainwater shower and complimentary toiletries.

Your kind words about our breakfast offerings and the convenience of our location near the beach and eateries are much appreciated. We're especially glad that our staff made your grandchildren feel welcome and that you enjoyed the rooftop pool with its stunning views.

Looking forward to welcoming you back for another memorable stay!

Warm Regards,

Gusti Cayaningrat
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 26 May 2024 via mobile

Smaller hotel close to beach and great value for money. Request a room away from the street front as those rooms would be very noisy at night. Rooftop pool area is small but hotel, but also has raised deck areas so always managed to get a deckchair. Breakfast had amazing international choices and options for a hotel this size, as well as the western options. Staff friendly and very professional we witnessed a large training session with staff at the restaurant one afternoon, so they take training seriously. Great value and base for our trip, and the hotel restaurant was good value for quality of food.

Room tip: Avoid rooms facing street as close to old man's which is very noisy at night
Date of stay: May 2024
Trip type: Travelled as a couple
Thank mandybH6769LE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aston Canggu Beach Resort, Owner at Aston Canggu Beach Resort, responded to this reviewResponded 27 May 2024

Dear Mandy,

Thank you for your detailed and positive review! We're delighted to hear that you enjoyed our rooftop pool for watching sunsets and found our hotel to be great value for money.

We're pleased that our location near the beach added to your experience and that you appreciated the variety of breakfast options we offer. It's wonderful to know that our friendly and professional staff made a positive impression on you, and we're glad you noticed our commitment to staff training.

Your tip about requesting a room away from the street front is valuable, and we're glad you found the raised deck areas by the pool convenient for securing a deckchair. We strive to provide a comfortable and enjoyable experience for all our guests.

Thank you for choosing us as your base for your trip, and we look forward to welcoming you back for another great stay.

Warm regards,

Gusti Cayaningrat
General Manager

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Reviewed 15 May 2024 via mobile

The staff here are amazing from front desk to wait staff they can’t do enough to ensure you are looked after. We ate at Smallplates and the food was great sitting watching the comings and goings on the street. The room was clean and had everything you need. We were on the other side of the hotel and no noise at all. Breakfast daily on the rooftop by the pool with fantastic views. Had a good range of buffet breakfast, Indonesian, Western, and all the pastries you could imagine. They also do coffee outside of filter coffee you have to pay additional but it was good for $2.50. Handy location to the beach to watch the sun set. Highly recommend!

Room tip: Stay here for the location right in the heart of it all
Date of stay: May 2024
Trip type: Travelled as a couple
Thank karyns95
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aston Canggu Beach Resort, Owner at Aston Canggu Beach Resort, responded to this reviewResponded 16 May 2024

Dear Karyns95,

Thank you for your wonderful review. We are delighted to hear that you had such a positive experience with our staff, enjoyed dining at Smallplates, and found your room clean and well-equipped. It's great to know you appreciated the peacefulness of your room and enjoyed the fantastic views and variety of our rooftop breakfast buffet. Your kind words mean a lot to us.

Best Regards,

Gusti Cayaningrat
General Manager

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Reviewed 15 May 2024 via mobile

Aston Canggu is the best place for a holiday, the rooms and bathrooms are very clean and comfortable to stay in, all the staff are friendly and care about us,
The view from the pool is amazing,
The restaurant staff is friendly and the food is delicious,
We highly recommend Aston Canggu and will return again

Room tip: Comfortable place, lots of restaurants around the hotel
Date of stay: May 2024
Trip type: Travelled as a couple
Thank krisnabalinusa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aston Canggu Beach Resort, Owner at Aston Canggu Beach Resort, responded to this reviewResponded 15 May 2024

Dear Krisnabalinusa,

Thank you for your fantastic review! We are delighted to hear that you had a memorable vacation at Aston Canggu. It's wonderful to know that you found our rooms and bathrooms clean and comfortable, and that our friendly staff made a positive impression on you.

We're glad you enjoyed the amazing view from our pool and found the food at our restaurant delicious. Your high recommendation means a lot to us, and we look forward to welcoming you back for another great stay.

Best Regards,

Gusti Cayaningrat
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2024

Location of the Aston Canggu Beach Resort is second to none. We are so pleased that we stayed here. The staff were very helpful and attentive - we were visiting with our two adult daughters and asked for two rooms next to eachother and far away from the busy street at the front of the hotel. This was organised without a problem at all and the rooms were excellent. Our bed was absolutely enormous and extremely comfortable. We had everything we needed and at a great price for a family of four. Delicious breakfast included and walking distance to many, many great wahrungs, restaurants, a two-minute walk to the beach and a real village feel to the location - much better than some of the other (busier) beach areas of Canggu. Highly recommended.

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Y6653QHsallyt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aston Canggu Beach Resort, Owner at Aston Canggu Beach Resort, responded to this reviewResponded 15 May 2024

Dear Y6653QHsallyt,

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience at Aston Canggu Beach Resort. It’s great to know that our location, helpful and attentive staff, and comfortable accommodations met your needs, especially while traveling with your family.

We’re glad we could fulfill your request for adjoining rooms away from the busy street and that you enjoyed our delicious breakfast and convenient location near the beach and local eateries. Your recommendation means a lot to us.

We look forward to welcoming you and your family back to our resort on your next visit to Canggu.

Best Regards,

Gusti Cayaningrat
General Manager

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Reviewed 18 April 2024

An oasis of comfort & exquisite beauty!!!! This experience was such a great find. Our accommodations were so perfect & the service so gracious….especially, Putri. She took care to remember not just our names, but our favorite dishes & interests.

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Wander64978044961
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aston Canggu Beach Resort, Owner at Aston Canggu Beach Resort, responded to this reviewResponded 19 April 2024

Dear Wander64978044961,

Thank you for your glowing review! We're thrilled to hear that you found our hotel to be an oasis of comfort and exquisite beauty. It's wonderful to know that your experience with us was a great find and that you were pleased with your accommodations.

We're delighted to hear that Febri provided you with exceptional service, going above and beyond to ensure your comfort and satisfaction. Your kind words about her attentiveness and personalized service are greatly appreciated.

We're grateful for your feedback and hope to have the pleasure of welcoming you back for another memorable stay in the future.

Best Regards,

Gusti Cayaningrat
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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