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James
Ombersley, United Kingdom

Calm away from Canggu chaos

5.0 of 5 bubblesReviewed 25 Aug 2024via mobile
Beautiful sanctuary away from the busy streets of Canggu. Our second day in Bali and what a blissful place to escape the hustle and bustle - such a peaceful spot with beautifully welcoming staff (special thanks to Putri who was amazing!), wonderful food and the most stunning setting. Our daughter is coeliac, dairy free and soya free which makes eating out pretty difficult, although the staff here were an absolute dream - offering to make a big selection of dishes allergen free for her… thank you so much! She’s now asked if we can move to Bali!!! Staff go above and beyond - greeting us by name, bringing pens and paper for the kids and complimentary towels for us to make the most of the gorgeous pool. Thank you so much for a dreamy experience!
Date of stay: August 2024
Trip type: Travelled with family
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Theanna Front Office, Guest Services / Front Office at Theanna Villa and Spa, Canggu, responded to this review
Responded 20 Sept 2024
Dear James G,

We are absolutely delighted to hear that you had such a peaceful and enjoyable stay at Theanna Villa and Spa. It is wonderful to know that our location, staff, and amenities provided you with a blissful escape from the hustle and bustle of Canggu.

We are especially grateful to hear that our staff, particularly Putri, were so accommodating of your daughter's dietary needs. It is our priority to ensure that all of our guests feel comfortable and cared for, and we are thrilled that we were able to provide a memorable experience for your family.

Thank you again for your kind words and for choosing Theanna Villa and Spa. We hope to see you again soon

Best regards,

All of us from Theanna Villa, Canggu
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (752)
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All reviews free shuttle private pool shuttle service main pool turn down service our honeymoon restaurant staff perfect stay pool bar we loved our stay recommend staying here staff were amazing the hustle and bustle stayed nights putri esa villa
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Reviewed 24 August 2024

This place was so nice I just had purchased a massage and flower bath. I honestly just wanted a flower bath but you have to purchase something else in order to receive a flower bath. The massage was great & I loved the aesthetic of the place. My flower bath was nice as well!

Date of stay: August 2024
Trip type: Travelled solo
Thank Alexthatmediagurl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Theanna Front Office, Guest Services / Front Office at Theanna Villa and Spa, Canggu, responded to this reviewResponded 24 August 2024

Warm greetings from Theanna Villa, Canggu.

Thank you Alex for considering and choosing our Theanna Villa, Canggu for your accommodation to spend your special holiday in Bali. Such a pleasure for us to have you as our special guest.

We thank you again for your written experience on Trip Advisor. It will help us a lot to improve our service.

Should you need for further information, please do not hesitate to contact us, and we will be more than happy to assist you.

In the meantime, we look forward to welcoming you again at our Theanna Villa, Canggu.

Best regards,

All of us from Theanna Villa, Canggu

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2024

Had an amazing experience at Theanna Villas and Spa in Canguu. The staff was extremely friendly and provided great customer service (especially Putri). The villa was very nice and clean + the food was amazing. Would 100% stay here again!!!

Date of stay: August 2024
Trip type: Travelled as a couple
Thank Jason S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Theanna Front Office, Guest Services / Front Office at Theanna Villa and Spa, Canggu, responded to this reviewResponded 24 August 2024

Warm greetings from Theanna Villa, Canggu.

Thank you for considering and choosing our Theanna Villa, Canggu for your accommodation to spend your special holiday in Bali. Such a pleasure for us to have you as our special guest.

We thank you again for your written experience on Trip Advisor. It will help us a lot to improve our service.

Should you need for further information, please do not hesitate to contact us, and we will be more than happy to assist you.

In the meantime, we look forward to welcoming you again at our Theanna Villa, Canggu.

Best regards,

All of us from Theanna Villa, Canggu

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2024 via mobile

Theanna is amazing.
From the villas, to the communal infinity pool, to the food (no surprise to see the restaurant rated in the top 5 in Canggu), to the wonderful staff, to the location (loads of shops and massages along the road - and about a 15min walk into the busiest part of Canggu (hotel also offer a scheduled shuttle to stop to Love Anchor market and La Brisa beach). Theanna cannot be faulted.

Didn’t impact us, but worth noting there’s a backpackers hostel nearby to the left of the resort. Right sided villas (as ours was) less likely to be impacted by any music / noise.

Date of stay: August 2024
Trip type: Travelled as a couple
Thank sterei
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Theanna Front Office, Guest Services / Front Office at Theanna Villa and Spa, Canggu, responded to this reviewResponded 24 August 2024

Warm greetings from Theanna Villa, Canggu.

Thank you Sterei for considering and choosing our Theanna Villa, Canggu for your accommodation to spend your special holiday in Bali. Such a pleasure for us to have you as our special guest.

We thank you again for your written experience on Trip Advisor. It will help us a lot to improve our service.

Should you need for further information, please do not hesitate to contact us, and we will be more than happy to assist you.

In the meantime, we look forward to welcoming you again at our Theanna Villa, Canggu.

Best regards,

All of us from Theanna Villa, Canggu

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2024

WOW! Our favourite hotel in Bali. Why? Well first it has to be the accomodation itself - our "room" had a delightful private outside area with pool (partly shallow and partly deeper), two sun loungers, mini kitchen with fridge and double day bed. Then into the huge bedroom with very comfortable bed, through to another space for clothes etc and through again into the large bathroom with indoor/ outdoor shower and bath. Magical. Everything very clean as expected.
Service was excellent throughout - from reception, to every worker - always a big smile and a hello. Restaurant breakfast was very good - as vegans we were happy by the good choice, although some of the staff do get confused at what vegan is, so you may need to ensure they understand.
We liked the location as easy to walk down the main road all the way to the beach, and lots of vegan restaurants around which were all excellent too.
We also used the spa - whilst at hotel prices (instead of the much cheaper spas on every road in Bali!) it was an excellent experience - great massage, facial, body scrub and flower bath for us a couple, and still very good value compared to the UK. Would love to come back!

Date of stay: August 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Vaughan W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Theanna Front Office, Guest Services / Front Office at Theanna Villa and Spa, Canggu, responded to this reviewResponded 24 August 2024

Warm greetings from Theanna Villa, Canggu.

Thank you for considering and choosing our Theanna Villa, Canggu for your accommodation to spend your special holiday in Bali. Such a pleasure for us to have you as our special guest.

We thank you again for your written experience on Trip Advisor. It will help us a lot to improve our service.

Should you need for further information, please do not hesitate to contact us, and we will be more than happy to assist you.

In the meantime, we look forward to welcoming you again at our Theanna Villa, Canggu.

Best regards,

All of us from Theanna Villa, Canggu

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2024

We had such a fantastic stay at Theanna Villas. Thank you to the whole team who made our stay so wonderful.

The rooms are a good size and the outside space and private pools are amazing.

The staff are so attentive and friendly. Special thank you to Putri who was so amazing and made our stay extra special.

We would highly recommend Theanna for anyone travelling to Canggu.

Date of stay: August 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RogersA1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Theanna Front Office, Guest Services / Front Office at Theanna Villa and Spa, Canggu, responded to this reviewResponded 24 August 2024

Warm greetings from Theanna Villa, Canggu.

Thank you Roger for considering and choosing our Theanna Villa, Canggu for your accommodation to spend your special holiday in Bali. Such a pleasure for us to have you as our special guest.

We thank you again for your written experience on Trip Advisor. It will help us a lot to improve our service.

Should you need for further information, please do not hesitate to contact us, and we will be more than happy to assist you.

In the meantime, we look forward to welcoming you again at our Theanna Villa, Canggu.

Best regards,

All of us from Theanna Villa, Canggu

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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