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Reviews (11)
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1 - 6 of 11 reviews
Reviewed 26 February 2017 via mobile

We came for the shut down at the paper mill as we do every year. This use to be a nice motel. It has run down alot. The pictures on this site are from when it was new!! It's not new anymore. The beds are in bad shape and so are the linens on it. the furniture is very worn. The towels are stained and need to be replaced. Alot of construction workers here. Lots of noise and no one does any thing about it. The lady that works here does not take card reservation but she just writes your name down and you may not get the room you ask for but whatever's left. Smoking rooms are terrible!!! So we will look elsewhere for rooms from now on!!

Stayed: February 2017, travelled on business
Thank Vkirb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2017 via mobile

The room seemed clean but the tiles were dirty... the towelsand washcloths dirty the tub was dirty and there was pee on the toilet. I did not pull the covers back I slept on top of them I got bites on my chest and my neck there were roaches in the room. When I told the housekeeping they said they checked the room and there was nothing there shame on them when I said they needed to spray that should have agreed ....

Stayed: January 2017, travelled on business
Thank kristy139
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guru P, Manager at Americas Best Value Inn Selma, responded to this reviewResponded 27 January 2017

Hi Kristy
Thank you for your review of your stay at motel.

We are sorry for any inconvenience caused to you. We have instructed to House Keeper to make sure the rooms clean properly. Manager also checking after room cleaned by House keeper to make sure proper cleaning.

We appreciated your business & would like you to stay at motel in future.

Thanks

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2016

The Inn is in a great location. The head of the Inn chain needs to visit and reinforce their mission statement.
The motel needed a good cleaning. The sidewalk and steps were nasty. The room smells. There are very few hotels in the area and there were many guest coming from out of town. There were no plans to make the place nice for this special event that happens every year at the same time. There was orange juice left on the counter from breakfast (check in late evening). I was afraid to eat breakfast the next day, I did not want to get sick.
Wifi was not working properly.

Room Tip: Top floor was safer and quieter
  • Stayed: March 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Doris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guru P, General Manager at Americas Best Value Inn Selma, responded to this reviewResponded 3 June 2016

Thank you for notifying us of your complain. We strive to provide you with the best possible service, and when you feel that is fails to meet your expectations, it’s important for us to know.

We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers. We notified the proper department of your complaint.
Your patronage is important to us, and we hope that you’ll continue to give us an opportunity to serve you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
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Reviewed 1 May 2015 via mobile

Myself and two friends booked this hotel through Travelocity. We were on a metal detecting trip since Selma has a lot of history. Upon arrival, the Indian woman running the joint questioned whether we had truly made reservations. I had to explain to her that the hotel had already been paid for. I noticed a lot of aluminum cans and trash in the flower beds of the stairwells. The hotel staff would "clean" a room and throw the metal stuff from the trash cans in the stairwells for whatever reason. The "cleaning" of the room each day consisted of making the beds only and taking out the dirty towels without replacing them. The day we checked in we noticed that the sheets had hair and crumbs in them. We had to ask the woman for extra towels and a change of sheets. She also left our hotel room open for people to go in and take what they wanted while we were out for the day. When they take the dirty towels out of each room every day, they throw them in a big pile in the parking lot for a few hours. That's how we figured out there were stains on the towels. We decided to leave that hotel and stay at another one for our last night in Selma. She was rude and said that we still weren't getting a refund. At that point I didn't care. We finished out our vacation staying at Holiday Inn and Suites just a block down the road. Now that experience was great. Hope this steers others away from the Indian woman's motel.

Stayed: May 2015, travelled with friends
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guru P, General Manager at Americas Best Value Inn Selma, responded to this reviewResponded 6 January 2017

Thank you for notifying us of your complain. We strive to provide you with the best possible service, and when you feel that is fails to meet your expectations, it’s important for us to know.

We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers. We notified the proper department of your complaint.
Your patronage is important to us, and we hope that you’ll continue to give us an opportunity to serve you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2015

Stayed there for work was there for about 10 days.Got a decent price for the week then paid nigtly the last few days price was fair they did not raise prices because of big weekend which supprised me .Was ther during the big weekend the annual bridge crossing and president was there didnt have any problems place was pretty quiet for all the guest they had but could have been because there were at least 6 state troopers staying there also.Rooms was clean and no bugs had a bad experience at Knights Inn and moved here was pleased with the room stayed on second floor so no foot traffic above me Did not try breakfast so dont know how it was but was a continental breakfast so probably just the basics.

  • Stayed: March 2015, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank dirttracker00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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