The Pearl Resort – Pacific Harbour – Fiji

Lovely spacious 4-star resort, we stayed in what was called a “superior adults only - ocean view room” The room was clean and spacious and the king size bed was very comfortable. The bathroom was clean and the bathroom towels were of excellent quality, thick and thirsty. We had to ask for a plug for the bathroom vanity sink and for the toilet seat to be replaced which was attended to by the maintenance team promptly as was 2 broken slats under the mattress which we noticed after the first night sleeping on a creaking bed. These things should have been picked up by housekeeping before we arrived.
The lighting system in the rooms was horrific to navigate sometimes the bathroom light went on sometimes not at all depends if the switches were off or on by the bedside.

The 2 Pools. The main pool was more suitable for children, was lovely, clean and spacious. The adults only pool was dirty which was an accumulation of sand and dirt from the beach and was clearly in need of a total repaint. From what I saw in the 13 nights we stayed was that this pool was only totally cleaned once, every other day a man with a hand net just removed leaves. It’s a lovely pool being left to deteriorate. The pool sunbeds around both pools were plenty and of
excellent quality and the mattresses were very comfortable and in kept pristine condition.

Activities needs to be ramped up, in the 13 days we did not observe much being done like beach volleyball, aqua aerobics to name a few although - on the flip side the resort was very empty which was great for us. The biggest rip off was one evening a miniature crab race was held - where 5 or so crabs were lined up in a box and for $5.00 you could place your bet. This should have been free – the winner of the painted crab received a voucher for a free mocktail and the staff member got around $20 of profit for his back pocket.

The outside of the Resort activities was grossly expensive, $85 to go on a 2-hour snorkelling trip which there and back chunked into almost an hour, $65 to go on a local village tour and $65 to go see a waterfall. The most expensive was a day trip to one of the islands around $240.00 each.

The food. As we purchased our trip from Luxury Escapes our lunches and dinners were inclusive. The food was average, breakfasts were okay however the buffet on most days was only luke warm. The omelettes were hot and lovely. After 6 days we were sick of the same things to eat at both restaurants. The rice was always gluggy and all stuck together. Surely a chef knows to wash the rice before and after cooking to ensure the rice is light and fluffy not solidified. On our last night,we went to the resort right next door called Ultiqa Fiji Palms Beach Resort and had an amazing Moroccan Lamb dish which came out sizzling on a hotplate, absolutely delicious. The Pearl Resorts chefs need to step up.

The Spa. Excellent I had 4 massages all by Liah who was just amazing and well worth asking for this lovely lady. The Manager needs to step up, grim face, no smile, no welcome - thank goodness the massage ladies were so bright and cheerful. In my opinion, I felt the manager lets this Spa place down. I did not go to the gym and never saw anyone in there, it may have been closed.

The Bar Staff. Excellent could not ask for more pleasant people they were all a total delight and nothing was too much trouble.
Special thanks to Mosesse we loved him to bits.

Would we go to The Pearl Resort again, yes but for no more than 7 nights.