Attended a very well run conference here and stayed 1 night in a very modern room with King bed and large luxurious bathroom. The resort has 6 restaurants to chose from with great food and cocktails. It is on the river for convenient access to Aquatrek dive shop and boats. Lovely lush gardens with occasional sightings of mongooses.
Thank you for sharing your positive experience with us! We're delighted to hear that you found The Pearl South Pacific to be a great venue for your conference and enjoyed your stay in one of our modern rooms.
It’s wonderful that you had the chance to explore our variety of restaurants and enjoyed the food and cocktails. We’re also glad you appreciated the convenient access to Aquatrek Dive Shop and the natural beauty of our lush gardens.
Your kind words mean a lot to us, and we’re thrilled that your time with us was enjoyable. We hope to welcome you back in the future, whether for another conference or a relaxing getaway
Really wonderful hotel from when we arrived to when we had to say goodbye. The staff are just absolutely amazing, so friendly nothing's to much, always smiling. Great place for kids, they had a blast, heaps of activities to do. Our room was so nice, very clean, comfy beds. The food was awesome, always something different and so much to choose from. We were recommended by friends to gonhere as they had been before and they did not let us down, definitely coming back to this hotel.
Thankyou to The Pearl Resort & Spa for making our Fijian family holiday memorable.
Thank you so much for your wonderful review! We are delighted to hear that you and your family had a memorable stay at The Pearl Resort & Spa.
It’s fantastic to know that our friendly staff made a lasting impression and that your children enjoyed the activities we have to offer. We’re also thrilled that you found your room comfortable and clean, and that the variety and quality of our food met your expectations.
We are especially grateful to hear that your friends recommended us and that we were able to live up to their praise. We look forward to welcoming you and your family back for another unforgettable Fijian holiday in the future.
Following a rather lengthy drive we found the Property a little tired and lacking maintenance in some areas. Generally it was comfortable and exceptable.
Food was average and lacked variety. Drinks were expensive and you are advised to check your tab when checking out as drinks were added to your bill which you didn’t have. Stall on the whole were helpful and friendly.
Thank you for taking the time to share your feedback about your recent stay with us. We truly value your insights as they help us improve our services and facilities.
We apologize for any inconvenience caused by the maintenance issues you encountered. We are committed to ensuring our property is well-maintained and will address the areas you mentioned promptly. We're glad to hear that you found the accommodation generally comfortable.
Regarding the food variety and pricing of drinks, we appreciate your candid comments. We are always looking for ways to enhance our dining offerings and will take your feedback into consideration to improve the variety and value.
We sincerely apologize for any billing discrepancies you experienced. Our team is dedicated to maintaining accuracy, and we will reinforce the importance of this to avoid any future occurrences.
Thank you for acknowledging our staff's helpfulness and friendliness. We strive to provide excellent service and it’s encouraging to hear that our team made a positive impact on your stay.
We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.
We were very excited to stay here. We checked in and when we went to our room the key card didn’t work, the staff who took our luggage let us in our room. The counter was dirty, we wiped it and when we went downstairs I told the staff after getting our keycard, she didn’t say much. We were going to have lunch at the restaurant and sat at the bar for a good 15 minutes. No one came to check on us or ask if we needed a menu. So we decided to have lunch across the street and went driving to check out anything close by the area.
We arrived back a few hours later and went to our room and there were ants in the bed, I tried calling reception but the phone to the desk did not go through so we walked downstairs. told front desk what happened and they were kind enough to switch our room. I asked if we can get help with our luggage, the receptionist said to give them a call, I verified the number again. I called and it did not go through and my husband and I took our luggage down the stairs since their elevator was broken. We spent the night and made the best of it and decided we should try to enjoy the rest of our stay.
However, I went to the restroom in the middle of the night and got back into bed and the bed stab me. There was a spring that came out of the bed and cut me on my inner leg. I think I am ready to leave and is so thankful I only book for one night. This will be our first and last time here at The Pearl Resort.
Thank you for sharing your feedback about your recent stay at The Pearl. We deeply regret the issues you encountered and the inconvenience they caused.
We apologize for the initial difficulties with your room key and the state of cleanliness upon your arrival. Your experience at our restaurant is also not reflective of our service standards, and we will address this with our team immediately.
We are extremely sorry for the inconvenience caused by the ants in your room and the subsequent issues with the phone and elevator. Your safety and comfort are our top priorities, and it is unacceptable that a faulty spring in the bed caused you harm. We will inspect and resolve these issues to prevent future occurrences.
We appreciate your understanding and the effort to make the best of your stay despite these challenges. Your feedback is invaluable, and we are committed to making significant improvements based on your experience.
We hope you will consider giving us another opportunity to provide you with the high-quality stay you deserve.
I found this to be a really nice hotel, friendly staff, good food.
Things may run on 'Fiji Time' but this encourages relaxation and the letting go of control. In the end, what you want to happen, happens.
There is support to organise external activities, as well as in house ones.
Rooms are clean, bed king size and comfortable.
Bula Vinaka!
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay and found our hotel to be a relaxing and enjoyable place.
We appreciate your kind words about our friendly staff, good food, and comfortable rooms. It is wonderful to know that you embraced the relaxed pace of 'Fiji Time' and that our team was able to support you in organizing both in-house and external activities.
Your feedback is incredibly valuable to us, and we are thrilled that you had a comfortable stay in our clean, king-sized bed rooms.
We look forward to welcoming you back to The Pearl Resort for another memorable experience.
